Clinical Office Coordinator

Manage front desk activities Coordinate patient appointments Provide excellent customer service to patients and visitors Greet patients and visitors in a friendly and professional manner Answer phone calls, respond to inquiries, and provide information about services, appointment availability, and general office policies Schedule and confirm patient appointments, coordinating with healthcare providers and staff to optimize appointment availability Manage patient check-in and check-out processes Ensure accurate documentation and update patient information in electronic health records (EHR) systems Collect and process patient payments, co-pays, and insurance information as required Manage inventory and supplies Perform other duties as assigned according to clinic business needs Demonstrates expertise in managing front desk activities, coordinating patient appointments, and providing exceptional customer service in a healthcare setting. Proficient in electronic health records (EHR) systems and knowledgeable in medical terminology and insurance processes. Requirements High School Diploma or equivalent required Associate's degree in a health related or management field preferred 1+ years of experience in a similar administrative role, preferably in a healthcare or medical office setting Epic experience preferred Excellent customer service and interpersonal skills Strong organizational and multitasking abilities, with attention to detail and accuracy Proficiency in using computer systems, electronic health records, and scheduling software Knowledge of medical terminology, insurance processes, and general office procedures in a healthcare setting Ability to handle sensitive and confidential information with professionalism and discretion Strong problem-solving skills and the ability to remain calm and composed in high-pressure situations Core Competencies Demonstrates expertise in managing front desk activities, coordinating patient appointments, and providing exceptional customer service in a healthcare setting. Proficient in electronic health records (EHR) systems and knowledgeable in medical terminology and insurance processes. Highest-signal resume keywords Customer Service Electronic Health Records (EHR) Appointment Scheduling Organizational Skills Medical Terminology ATS Optimization Keywords Hard Skills Appointment Coordination Patient Check-In Patient Check-Out Payment Processing Documentation Accuracy Scheduling Software Proficiency Inventory Management Insurance Information Handling Multitasking Attention to Detail Soft Skills Interpersonal Skills Problem-Solving Professionalism Calm Under Pressure Discretion Certifications & Qualifications High School Diploma Associate's Degree (Preferred) Industry Keywords Healthcare Medical Office Patient Services Office Procedures Confidential Information Tools & Technologies Epic Electronic Health Records (EHR) Computer Systems Scheduling Software #J-18808-Ljbffr Jobtailor