Customer Support Manager
$70k - $80kVivo US
Job Description
Job Description
Salary: $70,000- $80,000 annually
VIVO is a U.S. based company that designs, manufactures, and supplies a diverse selection of products across multiple unique product markets. We desire to create functional solutions that fit unsolved needs and better the experience of every customer we serve. Our dedicated team collaborates with factories around the world to design and build functional products of the highest quality materials. Products we supply and manufacturer include a vast range of computer monitor and TV mounts, TV carts, projector screens and mounts, height-adjustable desks, stand to sit desk mounts, computer cases, network cable and other miscellaneous categories.
The ideal candidate will be eager to lead in the following areas:
- Manage a team of customer service representatives
- Develop internal policies and quality control procedures
- Create strategies to improve the customer service process and develop greater efficiency
- Ensure compliance with Amazon and other marketplace policies and metrics
- Maintain an updated training guide and oversee training of new employees
- Auditing of department metrics, monitoring trends and setting strategy to achieve best practice
- Manage staff schedule and absences
- Lead monthly department meetings and follow up action plans
- Lead any program changes
- Collaborate with other departments to the best experience for the customer
- Assist with customers during times of high volume or absence
3-5 years of Customer Support Management with a strong emphasis on technical skills and report management. Incumbent will have strong attention to detail and be a self starter!
This position will be onsite in Goodfield, IL with working hours Monday - Friday from 8 am to 5 pm. Benefits include medical insurance (free for the employee) or a health buy out, dental insurance, vision insurance, short term disability, life insurance, generous 401k match, PTO plus 8 paid holidays, anniversary bonus and performance based bonuses.Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Support Manager in Goodfield, IL vacancy
- ...Store Manager in Training - Beck's Peoria Area Locations Ready to take the next step... ...Help lead and develop store teams Support hiring, onboarding, and employee training... ...drive store results Deliver excellent customer service and help create a positive store...SuggestedHourly payImmediate start
Beck Oil Company of Illinois
Eureka, IL1 day ago - ...Customer Service Representatives Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're always looking for fun and friendly...SuggestedImmediate startFlexible hoursWeekend workAfternoon shift
Pizza Hut
Eureka, IL2 days ago $75k
...sky truly is the limit when it comes to your income. Ongoing Support & Resources Focus on building relationships and closing... ...Platinum handles marketing, recruiting, back-office support, and customer service. You’ll also benefit from generous bonuses , annual...SuggestedFlexible hoursNight shiftPlatinum Supplemental Insurance
Goodfield, IL2 days ago$15 - $16 per hour
...friendly, motivated people for the position of Customer Service Representative. As a Customer... ..., you will work as part of a supportive team to be the face of U-Haul company’s... ...Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook...SuggestedHourly payStart working todayLocal areaU-Haul
Morton, IL15 days ago$53.85k - $74.79k
...At UniFirst , we Always Deliverfor our customers and our people. Join us as a Route... ...Step in and deliver high-quality service, supporting strong customer relationships through positive... ...Operational Excellence: Accurately manage invoices, conduct inventory audits, and...SuggestedWork at officeLocal areaDay shiftUniFirst
Goodfield, IL4 days ago$900 per week
...At UniFirst, we Always Deliver for our customers and our people. As a Route Service Representative... ...ownership of their route. Youll manage deliveries and pickups, grow your... ...picking garments and products daily. Support Daily Operations: Assist our service...Weekly payWeekend workUniFirst
Congerville, IL1 day ago$16 - $16.25 per hour
...Ave, Morton, Illinois 61550 Shift Availability Days (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be...Weekly payTemporary workPart timeLocal areaFlexible hoursShift workWeekend workWeekday workCircle K Stores, Inc.
Morton, IL16 days ago- ...Profit sharing ROLE DESCRIPTION: As a Customer Relations Representative - State Farm... ...the needs of the community members you support. We look forward to connecting with you... ...minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues....Flexible hours
Derek Eastman - State Farm Agent
Eureka, IL8 days ago - ...Job Description Job Description Job Description Domino's Pizza in Morton, United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at our 11 E. Jackson St. location. As a vital member of our crew, you'll be...Shift work
Domino's Franchise
Morton, IL9 days ago - ...Description Job Description Job Description Domino's Pizza in Washington, United States is seeking a friendly and efficient Customer Service Representative to join our team at 2278 Washington Road. As a key member of our customer-focused organization, you'll play...Shift work
Domino's Franchise
Washington, IL9 days ago - ...AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their... ...fostering a positive, knowledgeable retail environment. As a Store Manager at AutoZone, you’ll lead daily operations and inspire your team...Weekend workAfternoon shift
AutoZone
Washington, IL5 days ago - ...Representative - State Farm Agent Team Member for Derek Eastman - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency...Flexible hours
Derek Eastman - State Farm Agent
Eureka, IL29 days ago - ...AutoZone is seeking a Store Manager to lead daily store operations, drive sales, and deliver WOW! customer service in a high-energy retail environment. You will manage a team, oversee safety, and ensure profitable store performance through strong leadership and effective...
AutoZone
Washington, IL5 days ago $15 - $16 per hour
...Customer Service Representative Are you a people person? Do you love helping others?... ...Representative, you will work as part of a supportive team to be the face of U-Haul company's... ...Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook...Hourly payStart working todayLocal areaU-Haul
Morton, IL3 days ago$50k - $60k
...build rewarding long-term careers in a supportive, growth-oriented team environment. When... ...role in building relationships with customers. We are looking for an energetic, solutions... .... Strong organizational and time management abilities, with a disciplined approach...Full timeLocal areaMonday to FridayShift workJX Enterprises
Morton, IL1 day ago- ...Okta seeks a Commercial Renewals Manager, Corporate in the US. You will own renewal strategy and execution for the US Corporate segment, partnering with Sales, Customer Success and Partners to secure revenue and minimize churn. You will negotiate complex terms and drive...
Triwill Group
Washington, IL1 day ago - ...Customer Service Associate We're seeking a Customer Service Associate to join our team... ...customers with questions and recommendations Manage sales transactions while working assigned... ...: We offer a wide variety of rewards to support your health, wealth, and mental well-...Contract workPart timeLocal area
Dollar Tree
Morton, IL2 days ago - ...offerings. You will: Generate new business via cold calls and leads Travel within sales territory to meet prospects and customers Conduct calls and face-to-face meetings with customers daily Build and maintain relationships with new and repeat customers...Full timeTemporary workLocal area
Aaag-illinois
Morton, IL1 day ago - ...Friendly Atmosphere: Work in a welcoming and supportive environment. Competitive Wages: We value... ...dedicated to delivering outstanding customer service. About the Role As an in-store... ...across all facets of the hardware store. Manage Sales, Expenses, and Profits: Ensure the...Shift work
Workstream
Washington, IL2 days ago $50k - $75k
...Account Manager - State Farm Agent Team Member As Account Manager - State Farm Agent Team Member for Jacob Weston - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting...For contractorsJacob Weston - State Farm Agent
Washington, IL5 days ago- ...contributions are valued, and enjoy access to opportunities and support that help them continue making a difference in our world.... ...general education degree (GED) preferred • Experience as office manager in healthcare setting preferred. • High level of ability in effective...Full timeTemporary workWork at officeImmediate startHome office
Unique Homes & Lumber
Washington, IL12 hours ago - ...sales and marketing services company is seeking Event Specialists in Morton, Illinois. Responsibilities include suggestive selling, customer service, and conducting in-store cooking demonstrations. This part-time position mainly requires weekend availability, with shifts...Part timeShift workWeekend work
CROSSMARK
Morton, IL2 days ago $100k - $150k
...healthcare and disease processes to demonstrate the ROI of our physician-led wound care model to C-Suite and Administrators. Relationship Management: Build high-level trust with corporate SNF owners and regional directors. Operational Setup: Work alongside physicians to...Contract workSkilled Wound Care
Eureka, IL21 hours ago$15 - $20 per hour
Join to apply for the Assistant Store Manager role at O'Reilly Auto Parts . Compensation Pay Range $15.00 - $20... ...criteria are met. The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This...Hourly payMinimum wageFull timeLocal areaFlexible hoursShift workNight shiftWeekend workAfternoon shift$15 per hour
...Job Description Job Description Customer Service Representative (CSR) — Sparkle Express Car Wash. Morton, IL. $15/hr base pay + $5/hr guaranteed commission. Apply: ****@*****.***. Bring The Energy. Make Every Guest Smile. At Sparkle Express...Shift workSparkle Express Car Wash
Morton, IL12 days ago$24 - $31.28 per hour
...brings agreements to life. Over 1.5 million customers and more than a billion people in over 1... ...’s lives. With intelligent agreement management, Docusign unleashes business-critical... ...provide visa sponsorship or immigration support for this position. Applicants must already...Permanent employmentFull timeContract workWork at officeLocal areaRemote work2 days per weekDocuSign
Washington, IL1 day ago- ...enrollment materials and determines eligibility. • Handle incoming customer service calls • Dispatch incoming customer phone calls •... ...policies via our Needs Analysis system. • Work and learn from management teams to stay up to date on new products, services, and policies...Weekly payRemote workWork from home
Spade Recruiting USA
Washington, IL4 days ago $60k - $100k
.... The Sales Consultant is integral in setting the tone of our customers' journey from the showroom to the road. Your ability to connect... ...with a professional appearance. Strong interpersonal, time management, organizational, and communication skills are essential....Temporary workLocal areaImmediate start$15 - $20 per hour
...An Inside Sales Representative is responsible for assisting customers and contractors, by providing quotes and product information, whether... ...supervisor of an Inside Sales Representative is the Retail Manager. Responsibilities of Position Respond to customer inquiries...Hourly payFull timeTemporary workPart timeFor contractorsWork experience placementWork at officeLocal areaFlexible hours$18 per hour
...professionally reach out to contacts via telephone to obtain new customers and raise the CSI Index. They will produce their set objectives... ...and outgoing telephone activity. This Representative will also manage, maintain, and update the customer database while continuously...Hourly payTemporary workLocal areaImmediate startAfternoon shiftUftring Chevrolet
Washington, IL6 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Support Manager. Be the first to apply!
Related searches
- customer Goodfield, IL
- customer support Goodfield, IL
- customer relations Goodfield, IL
- customer service Goodfield, IL
- customer service position Goodfield, IL
- customer service opportunity Goodfield, IL
- client service Goodfield, IL
- director customer relationship management
- customer development manager
- customer lifecycle manager