DSHS ESA CSD Social Service Specialist 2

Job Description Are you committed to helping individuals and families overcome barriers to stability and self‑sufficiency? The Economic Services Administration (ESA), Community Services Division (CSD), is seeking a Social Service Specialist 2 to join our team at the Renton Community Services Office, located in Renton, WA. As a Social Service Specialist 2, you will provide professional‑level social services to a caseload of individuals and families who face barriers to self‑sufficiency. You will conduct comprehensive assessments, develop employability and service plans, interpret medical evidence, and coordinate services that support participation in the WorkFirst program and eligibility for Aged, Blind, and Disabled and Housing and Essential Needs (ABD/HEN) programs, as well as Supplemental Security Income (SSI) pathways. This role is on‑site and requires hands‑on outreach and collaboration with clients and community partners. Some Of What You’ll Do Conduct comprehensive social service assessments for the ABD/HEN and WorkFirst programs to identify physical, psychological, vocational, and social barriers to self‑sufficiency. Develop clear case plans and Individual Responsibility Plans with each person you serve. Review medical evidence to determine incapacity, disability‑related exemptions, and eligibility pathways. Process ABD/HEN and Housing and Essential Needs decisions within required timelines. Support and track Supplemental Security Income and Social Security Disability Insurance applications, including referrals and appeals. Monitor WorkFirst participation, review required reports, and take timely action when activities are overdue. Complete specialized assessments such as Pregnancy to Employment and Time Limit Extensions. Coordinate services with medical providers, mental health professionals, chemical dependency treatment providers, domestic violence advocates, and community partners. Document all case actions accurately in agency systems and follow established policies and procedures. Desired Skills, Knowledge, and Abilities Comfort supporting people with complex needs: ability to partner with individuals experiencing homelessness, mental health challenges, or substance use needs, offering grounded, consistent support in a respectful and non‑judgmental way. Client‑focused planning: skill in listening deeply, understanding each person’s circumstances, and using that information to shape assessments, case plans, and participation requirements that support stability and progress. Clear, respectful communication: ability to interact with clients, coworkers, medical providers, and community partners with tact, professionalism, and courtesy — even during challenging conversations or emotionally charged moments. Assessment and decision‑making: capability to interpret medical documentation, determine eligibility pathways, take timely case actions, and make sound decisions in a fast‑paced environment with competing demands. Technical and regulatory proficiency: comfort using multiple automated systems and applying program manuals, the Washington Administrative Code, and agency procedures to ensure accurate, policy‑aligned work. Adaptability and conflict management: skill in navigating change, managing stress, and de‑escalating conflict while maintaining focus, professionalism, and a steady presence for the people you support. Who Should Apply? Twelve months of experience as a Social Service Specialist 1 AND completion of the agency’s Social Service Specialist training program. A master’s degree in social services, human services, behavioral sciences, criminal law/justice, or an allied field, AND one year as a Social Service Specialist 1 or equivalent paid social service experience. A two‑year master’s degree in one of the above fields that included a practicum will be substituted for one year of paid social service experience. A bachelor’s degree in social services, human services, behavioral sciences, criminal law/justice, or an allied field, AND two years of paid social service experience performing functions equivalent to a Social Service Specialist 1. An equivalent combination of education/experience totaling six or more years. Paid Social Service experience must include assessing risk and safety to children and/or adults and providing direct family‑centered practice services. Employees must successfully complete the formal training course within eighteen months of their appointment. Additional Information Work schedule: 8:00 AM – 5:00 PM, Monday through Friday. King County employees receive 5% premium pay in addition to the advertised salary and are eligible to receive a free ORCA card for transportation use. Supplemental Information Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver’s license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle. Washington State Department of Social and Health Services is an equal‑opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725‑5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7‑1‑1 or View phone number on click.appcast.io. E‑Verify is a registered trademark of the U.S. Department of Homeland Security. #J-18808-Ljbffr Washington State Department of Social and Health Services