Logistics Operations Specialist

Company Description La Bottega S.p.A. is a long-established hospitality curator, crafting distinctive guest experiences for leading hotels worldwide for over four decades. The company is known for its refined brand signatures, elegant fragrances, and sophisticated products that enhance every aspect of a guest’s stay. Each collaboration reveals new facets of La Bottega’s original style, turning hotel stays into memorable journeys of discovery. Rooted in incomparable Italian design, La Bottega brings its signature charm to properties across the globe, creating lasting impressions for guests traveling for business or leisure. The company’s mission is to elevate the most precious moments of hospitality by offering thoughtful, sensory-focused details that complement every stay.

Role Description The Logistics Operations Specialist is a full-time, on-site role based in the New York City Metropolitan Area. This position is responsible for coordinating daily logistics activities, including transportation planning, shipment scheduling, and inventory flow to ensure timely delivery of La Bottega products. The role involves monitoring order status, resolving delivery issues, and maintaining accurate records in logistics and ERP systems. The specialist will collaborate with internal teams, suppliers, and customers to optimize supply chain performance, manage carriers, and uphold service-level agreements. Additional responsibilities include analyzing logistics data, supporting process improvements, and ensuring compliance with company policies and applicable regulations.

Qualifications

• Strong analytical skills to interpret logistics data, monitor KPIs, and support process optimization.
• Customer service and communication skills to manage inquiries, coordinate with hotel partners, and build effective internal and external relationships.
• Transportation management capabilities, including warehouse operations coordination, shipment tracking, and resolution of delivery discrepancies.
• Working knowledge of supply chain management principles, such as inventory flow on import, order fulfillment, and warehouse coordination.
• Proficiency with logistics or ERP software, spreadsheets, and standard office tools; ability to learn new systems quickly.
• Detail-oriented and organized, with strong time-management skills and the ability to handle multiple priorities in a fast-paced environment.
• Previous experience in logistics, operations, or supply chain in a consumer goods, hospitality, or luxury brand environment is preferred.
• Associate or bachelor’s degree in Supply Chain, Business, Operations Management, or a related field, or equivalent practical experience.