DIRECTOR OF DINING SERVICES

Job Description

Job Description

Salary: $80,000.00 - $90,000.00

Other Forms of Compensation: N/A 

What makes FLIK click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

 

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

Job Summary:

The Director of Dining Services is responsible for overseeing the daily operation of the Emirates Lounge at the Logan International Airport, ensuring a high level of hospitality, service, cleanliness, and overall guest experience. This role leads the front-of-house and back-of-house teams, supports client expectations, manages service standards, and ensures the lounge operates efficiently and professionally.

Key Responsibilities:

Oversee daily lounge operations, including food service, beverage service, guest experience, and cleanliness.
Lead, train, and support the lounge team to ensure consistent service standards.
Maintain a polished, professional, and luxury hospitality environment.
Work closely with the culinary team to ensure food quality, presentation, and timely service.
Monitor staffing levels, scheduling, and daily labor needs.
Ensure compliance with food safety, sanitation, workplace safety, and company standards.
Communicate regularly with the client, airport partners, and internal leadership.
Manage guest feedback and resolve service issues quickly and professionally.
Support inventory control, ordering, cost management, and operational reporting.
Maintain strong attention to detail in all areas of the lounge experience.

Qualifications:

Strong hospitality, food service, or airport lounge management experience.
Proven leadership and team development skills.
Excellent communication and problem-solving abilities.
Strong organizational skills and attention to detail.
Ability to work in a fast-paced, high-end service environment.
Knowledge of food safety, sanitation, and service standards.

Overall Goal:

The Lounge Director ensures the lounge delivers a premium guest experience every day while maintaining strong operational standards, team accountability, and client satisfaction.

Apply to Flik today!

Flik is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Flik Hospitality are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. 

-usa.com/wp- content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf  

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis. 

Flik maintains a drug-free workplace.

Req ID: 1542382

Flik Hospitality Group 

Steven Goldberg 

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