Senior Solutions Engineering Manager, Named - North California

Senior Solutions Engineering Manager, Named Accounts Location: North California About Cloudflare Cloudflare is on a mission to help build a better Internet. It runs one of the world’s largest networks, protecting and accelerating any Internet application online without adding hardware or software. Our global network improves performance, reduces spam and other attacks, and gets smarter with every request. Responsibilities Lead and scale the US Named Accounts team, overseeing hiring, onboarding, continuous enablement, and pre‑sales performance of enterprise solutions engineers across the United States. Partner directly with Named Account Sales Executives and leadership to manage complex sales cycles, coordinate technical proof activities (PoCs), and forecast pipeline progression. Act as a player‑coach, shadowing customer engagements, establishing technical best practices, and guiding the team in translating complex concepts into business value. Build deep operational relationships with Product, Engineering, Customer Success, and Support teams to create reliable escalation pathways and accelerate feature request implementations for top‑tier accounts. Cultivate internal communication channels to share scalable technical solutions, architectural frameworks, and team discoveries across regional SE teams. Maintain team health and morale by monitoring capacity, strengths, and career development goals, and fostering an open environment for feedback. Accelerate enterprise adoption, helping customers move beyond “AI hype” into production‑ready, high‑ROI use cases. Establish the team as trusted consultants, demonstrating deep understanding of AI and how Cloudflare can be positioned to help customers. Must‑Have Skills Minimum of 5+ years of experience directly managing and scaling a pre‑sales solutions engineering team, and 10+ years of related technology industry experience. Documented success driving technical pre‑sales within the US Enterprise or Named Accounts market, with alignment to sales methodologies like MEDDPICC. Strong foundational knowledge of Internet protocols and cloud architectures (OSI layers 1‑7, DNS, BGP, TCP/IP, SSL/TLS). Exceptional communication skills: demystify complex AI concepts for C‑level executives while remaining highly technical for data scientists. Experience designing and delivering high‑impact technical validation events (custom demos, hackathons, scoped PoCs). Knowledge of enterprise‑grade AI ethics, data privacy, governance, and latency/cost optimization standards. Clear understanding of the entire customer lifecycle management and alignment of the team to it. Operational and analytical skills to influence matrixed organizations, handle critical escalations, and manage distributed resources. Hands‑on expertise with AI/ML frameworks (PyTorch, TensorFlow), LLM orchestration tools (LangChain, LlamaIndex), vector databases, and MLOps pipelines. Strong understanding of cloud infrastructure (AWS, Azure, or GCP) and deployment of scalable AI workloads. Nice‑to‑Have Skills Familiarity with Zero Trust security architectures, serverless computing (Workers), and post‑quantum cryptography. Experience across overlapping technical disciplines such as software engineering, product management, financial consulting, or enterprise project delivery. Subject‑matter expertise on Generative AI, LLMs, MLOps, and data architecture. Travel Requirement Up to 50% travel for meetings with prospects or customers, conferences, and collaboration with colleagues. Compensation Estimated annual salary range (including on‑target incentive compensation under Cloudflare’s Sales Compensation Plan): Bay Area based hires: $244,000.00 – $336,000.00 Equity Eligible to participate in Cloudflare’s equity plan. Benefits Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On‑demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave Equal Employment Opportunity Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation to apply for a job, please contact us via e‑mail at View email address on click.appcast.io or via mail at 101 Townsend St. San Francisco, CA 94107. #J-18808-Ljbffr Cloudflare