Bilingual Community Engagement Specialist - Weekends

Identify, outreach, engage, and enroll individuals into the program virtually through phone, text, and email, and in person at clinic, community-based organization, and health-system partner locations Listen openly to eligible members, meet them where they are, and conduct multiple outreaches as needed Educate partners about Pair Team’s services and link eligible members to the Enhanced Care Management program Explain Enhanced Care Management services and benefits to hesitant or distrustful members Build trust with eligible members and enroll them in the program Promote timely communication among internal teams and clinic, community-based organization, and health-system partners Meet key enrollment metrics and support improved wellbeing of underserved communities Manage the end-to-end enrollment funnel and support members’ continuation in the process Provide consistent updates on funnel stages, delays, and blockers Use all additional internal and external technology tools required for the position Requirements Physically located in the United States Quiet, HIPAA-compliant, internet-connected space for virtual operations 1+ year of experience working in a metric- or quota-driven environment Dedicated to working within and improving the community they are part of Results-driven with a proven track record of exceeding performance indicators Bilingual English/Spanish proficiency in reading, writing, speaking, and listening Strong technical skills and comfort using multiple technology platforms Valid driver’s license and auto liability insurance Preferred: experience with high-volume outreach and engagement campaigns Core Competencies Demonstrates expertise in outreach and engagement strategies to enroll individuals in health programs, utilizing strong communication skills and technology platforms to manage the enrollment process effectively. Bilingual proficiency in English and Spanish enhances the ability to connect with diverse communities and improve their wellbeing. Highest-signal resume keywords Bilingual English/Spanish Proficiency Experience in Metric-Driven Environment Strong Technical Skills High-Volume Outreach Experience Results-Driven Performance ATS Optimization Keywords Soft Skills Strong Communication Skills Trust-Building Listening Skills Certifications & Qualifications Valid Driver’s License Auto Liability Insurance Industry Keywords Enhanced Care Management Community-Based Organization Health-System Partner Enrollment Metrics Outreach Campaigns Tools & Technologies Technology Platforms HIPAA-Compliant Tools #J-18808-Ljbffr Jobtailor