Administrative Officer 2 CX

Job Summary This position will focus on analysis, administrative support, and coordination for the Volunteer Services department. This position will work independently to provide long term planning, analytical support, and project management for a wide range of Volunteer Services projects and initiatives, including community engagement, website development, department specific on boarding procedures, data analytics, reporting, and creation of opportunity blocks and schedules. This role will partner with leaders from all 512 current opportunities/units to develop volunteer schedules and best practices and is instrumental in growing the opportunity base. This position offers support, schedules meetings, appointments, telephone and conference calls, evaluate meeting requirements and research and prepare background materials; Incumbent must possess strong word-processing, grammar, editing, and proofreading skills. Must be able to maintain composure under stress and have strong interpersonal skills to professionally interact with all levels of employees, including C‑Suite executives, within the UC Davis Health, and external constituents and community partners. Additionally, this position will work closely with leaders from across the organization, as well as our community, to identify untapped areas and resources for bringing volunteers to UCDH. This position will work independently to research, analyze, and make recommendations on areas of improvement and how best to meet our goals. Apply By Date 7/4/2026 by 11:59pm Minimum Qualifications Bachelor's degree in related area and/or equivalent experience/training Experience providing analytical, administrative, and project management support to high-level administration in a large, complex organization. Experience managing the calendar and commitments of a high level executive and directors with multiple and varied local, regional, and national commitments, including all aspects of regional, national travel (lodging, transportation, policy application, and reconciliation). Experience using a range of organizational and time management skills to coordinate and prioritize a diverse, complex workload and to meet competing deadlines in a fast-paced environment with high attention to detail. Experience planning ahead and anticipating the need for further action. Analytical and problem solving skills to work with complex information, determine impact, identify risk, evaluate approaches and develop solutions within the context of priorities, time constraints, and available resources. Political acumen and collegial communication skills to interact with persons at all levels of the organization. Writing, editing and proofreading skills to produce clear, well-organized information with strict attention to correct grammar, spelling and punctuation. Computer skills to apply various software programs (Microsoft Outlook, MS Exchange, Word, Excel, PowerPoint, and the internet) to accomplish assignments. Preferred Qualifications Experience with report generation and data analysis. Knowledge and understanding of campus wide offices, administrative contacts, departments and resources. Knowledge and understanding of UCDH Policies and Procedures, and Staff Personnel policies and procedures. Demonstrated organizational, time management, and analytical skills. Strong interpersonal and oral communication skills Demonstrated ability to utilize analytical and process skills to manage database personnel records. Effective calendaring and meeting scheduling skills with Microsoft Teams, Zoom, Web‑ex. Key Responsibilities 45% - Analysis/Project Management 45% - Volunteer Services Support and Strategic Planning 10% - Other Duties Department Overview Volunteer Services oversees the recruitment, placement, on‑boarding, training, and scheduling of over 2,000 volunteers across 512 current units and programs, with significant growth expected. Volunteer Services plays a key role in overall Hospital Operations by ensuring an effective volunteer workforce across the organization to support staff in providing world-class patient care.

POSITION INFORMATION

Salary or Pay Range: $30.09 - $50.54 Salary Frequency: Hourly Salary Grade: 135 UC Job Title: ADMIN OFCR 2 CX UC Job Code: 004263 Number of Positions: 1 Appointment Type: Staff: Career Percentage of Time: 100% Shift (Work Schedule): 8:00am-4:30pm Location: Davis II (HSP057) Union Representation: CX-Clerical/Admin Benefits Eligible: Yes This position is 100% on-site Benefits High quality and low-cost medical plans to choose from to fit your family's needs UC pays for Dental and Vision insurance premiums for you and your family Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement Access to free professional development courses and learning opportunities for personal and professional growth WorkLife and Wellness programs and resources On-site Employee Assistance Program including access to free mental health services Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here Physical Demands Standing - Occasional Up to 3 Hours Walking - Occasional Up to 3 Hours Sitting - Frequent 3 to 6 Hours Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours Bending/Stooping - Occasional Up to 3 Hours Squatting/Kneeling - Occasional Up to 3 Hours Twisting - Occasional Up to 3 Hours Reaching overhead - Occasional Up to 3 Hours Keyboard use/repetitive motion - Frequent 3 to 6 Hours Mental Demands Sustained attention and concentration - Frequent 3 to 6 Hours Complex problem solving/reasoning - Occasional Up to 3 Hours Ability to organize & prioritize - Frequent 3 to 6 Hours Communication skills - Frequent 3 to 6 Hours Numerical skills - Occasional Up to 3 Hours Constant Interaction - Frequent 3 to 6 Hours Customer/Patient Contact - Frequent 3 to 6 Hours Multiple Concurrent Tasks - Frequent 3 to 6 Hours Work Environment UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e‑cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space. Special Requirements - Please contact your recruiter with questions regarding which activities apply by position This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment. This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements. Misconduct Disclosure Requirement As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. Equal Employment Opportunity Statement UC Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. Relevant Policies To view the University of California's Anti-Discrimination Policy, please visit: To learn more about our background check program, please visit: #J-18808-Ljbffr University of California- Davis Health