AI-Driven Real-Time WFM Analyst
FLEX Inc
Flex, a FinTech company based in New York City, is seeking a Workforce Management Real-Time Analyst to enhance the rent payment experience through AI-driven insights. This role focuses on operational validation and decision-making to manage real-time anomalies and staffing effectively. The ideal candidate must have at least 2 years of relevant contact center experience, proficiency in WFM tools, and a Bachelor’s degree. Benefits include competitive salaries, unlimited paid time off, and a company equity program. #J-18808-Ljbffr FLEX Inc
Vacancy posted 2 days ago
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