Inside Sales Representative/Counter Sales Associate

Job Description

Job Description

About the Position

AOX Welding Supply is seeking a reliable, customer-oriented Inside Sales Representative / Counter Sales Associate to join our team. In this role, you’ll serve as the face of our company — assisting customers at the counter, managing orders, and keeping our inventory organized. If you have a strong work ethic, enjoy helping others, and thrive in a fast-paced environment, we want to hear from you.

• Greet and assist customers in person and over the phone with product information, pricing, and order support

• Generate quotes, process sales orders, invoices, and returns accurately and efficiently

• Maintain in-depth knowledge of products, inventory levels, and current promotions

• Support inventory management, including receiving, stocking, and cycle counting

• Coordinate special orders and work closely with vendors and the outside sales team

• Ensure timely fulfillment of customer orders and smooth communication across departments

• Keep the sales counter and store area organized, safe, and presentable at all times

• Build and maintain positive relationships with customers through excellent service

• Previous experience in inside sales, counter sales, or customer service (industrial or welding supply experience a plus)

• Strong communication, organizational, and problem-solving skills

• Comfortable using point-of-sale systems and basic computer software (Microsoft Office, etc.)

• Ability to lift up to 50 lbs. and assist with stocking and material handling

• Dependable, motivated, and able to work effectively both independently and as part of a team

• Familiarity with welding supplies, industrial gases, or related products

• Knowledge of inventory management, purchasing, or warehouse operations

• Competitive pay based on experience

• Health, dental, and vision insurance options

• Paid time off and holidays

• Opportunities for advancement within a growing company

• Supportive, team-focused work environment