Operations Data Analyst

Operations Data AnalystStrategic Staffing Solutions has an opening! This is a contract opportunity with our company that must be worked on a W2 only. No C2C eligibility for this position. Visa sponsorship is available! The details are below.Job Title: Operations Data AnalystLocation: Chesapeake, VA (Preferred work locations also include Tampa, FL; San Antonio, TX; Phoenix, AZ)Contract Length: 12+ monthsSupport claims business operations by analyzing operational and performance data, identifying trends, forecasting outcomes, monitoring process performance, and providing actionable recommendations. Develop and maintain reporting that helps improve claims operations, business performance, and decision-making. Perform reporting and analytics in a read-only environment with no write access to production data.Required Qualifications3–5 years of Operations Data Analyst, Data Analyst, Business Analyst, or similar analytics experienceExperience working for an auto insurance carrierAuto insurance, claims analytics, or claims operations experience is requiredExperience identifying, establishing, monitoring, and reporting on key business metricsBusiness performance analysis and communicationExperience identifying opportunities, resolving gaps, and improving business processesStrong data analysis and reporting experienceExperience organizing, synthesizing, creating, and analyzing reports from multiple data sourcesExperience performing trend analysis and forecastingExperience using control limits and performance monitoring to identify operational issuesAbility to identify trends and perform root cause analysisExperience developing and monitoring performance metrics, including leading and lagging indicatorsHypothesis testing experienceExperience creating reports and monitoring business performanceExperience working with reporting and analytics in a read-only environment (no write access)Strong analytical and problem-solving skillsExcellent written and verbal communication skillsPreferredExperience supporting claims business operationsFinancial services experienceTeam-oriented and self-motivatedTechnical SkillsMicrosoft ExcelMicrosoft Office