Business Development Representative (Outbound)

Position Overview The Business Development Representative (Outbound) role has been created for the purpose of generating interest, developing leads, and increasing market share for HealthStream's solutions. In conjunction with sales leadership, marketing, and product management, the individual is responsible for generating, developing, and qualifying new leads for the sales organization through telephone, email and product launch campaigns. A key objective of this position is to achieve a target number of qualified leads and discovery calls in a given year. This position will prepare you for a sales role within HealthStream. The role is based in Nashville, TN and will require relocation. Key Responsibilities Work closely with HealthStream solution teams to develop a deep understanding of assigned solutions Become knowledgeable in the healthcare marketplace to understand your target audience Lead follow up, development and qualification of identified leads Demonstrate, propose, and present: Demonstrate HealthStream solutions to key stakeholders when applicable, present compelling value proposition, answer questions, overcome objections, build ROI / business case when applicable, and follow up promptly and professionally Identify and Qualify Opportunities: Align assigned HealthStream solutions with prospect initiatives, develop deep customer knowledge and relationships, identify funding source, secure key stakeholder sponsorship, and resolve obstacles/objections Contribute to the HealthStream Sales Community: Develop and share best practices with teammates, facilitate internal discussions with key stakeholders, collaborate with other sales team members, contribute to positive work environment and morale Leverage Personal and Professional Development Opportunities: Develop and maintain outstanding product knowledge, build deep expertise in healthcare trends, enhance skills and abilities such as communication, presentation, negotiations, and teamwork to prepare for other sales roles within HealthStream Value Added Member of Broader HealthStream Community: Work cross-functionally with Marketing, Product and Project Managers to create value-added customer solutions aligned with our vision, business principles, and values Qualifications and Requirements Bachelor's degree in related area, BA or BS or related experience Excellent customer service and communication skills (both verbal and written) Must have excellent communication skills and the ability to quickly develop relationships, ranging from the C suite to departmental directors to end users Comfortable with working independently in an empowering, fast paced, results oriented culture Prior BDR or sales experience is a plus Prior experience cold calling into prospective accounts is a plus. Leadership qualities to serve as a team player, but willing to take responsibility and accountability. Shares success with team members High level of integrity and professionalism, properly setting expectations Team player with customer service focus and positive attitude Excellent organizational and response skills Solid computer skills Office Suite Familiarity with CRM tools such as SalesForce Excellent written and verbal communication skills Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form Ability to travel 0-5% of the time Ability to support and model HealthStream Vision and Values Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists Ability to communicate well with all levels of personnel Compensation This role features a base salary plus commission with a targeted split of 70% base / 30% variable. At quota, your On-Target Earnings (OTE) are comprised of the base salary and commissions, with the potential of additional uncapped earnings through bonuses and accelerators when exceeding performance targets (quota). The base salary for this position is $21.89/hour. Benefits Medical, Dental and Vision insurance Paid Time Off Parental Leave 401k and Roth Flexible Spending Account Health Savings Account Life Insurance Short- and Long-Term Disability Medical Bridge Insurance Critical Illness Insurance Accident Insurance Identity Protection Legal Protection Pet Insurance Employee Assistance Program Fitness Reimbursement Equal Opportunity Employer HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law. #J-18808-Ljbffr