Administrative Assistant I or II - Marketing - Juneau

Job Description

Job Description

Description:

Administrative Assistant I/II – Marketing

Department: Communications

Location: Juneau

Exemption Status: Non-Exempt

Pay Grade(s): 7/8

Purpose:

The Administrative Assistant – Marketing Support provides administrative and entry-level marketing and communications support to ensure effective coordination, organization, and delivery of internal and external marketing efforts.

This position serves as a key support role for the Communications team by assisting with scheduling, coordination, content preparation, and outreach efforts. The incumbent helps ensure communications are timely, accurate, and aligned with Tlingit & Haida’s mission, values, and cultural integrity.

Essential Functions. An individual in this role must be able to perform the following functions with or without reasonable accommodation:

· Administrative Support

· Provide general administrative support including scheduling meetings, maintaining calendars, and coordinating logistics

· Prepare, format, and distribute documents, reports, and correspondence

· Track marketing requests and maintain organized records and files

· Maintain distribution lists, contact databases, and shared communication resources

· Assist with purchasing, invoicing, and basic budget tracking as needed

· Serve as a point of contact for internal and external inquiries, directing requests appropriately

· Marketing Support

· Assist with drafting and formatting basic communications such as newsletters, announcements, flyers, and social media posts

· Coordinate content collection across enterprises, including gathering updates, photos, and event information

· Support posting and updating content on websites, social media platforms, and internal communication tools

· Assist in maintaining a marketing calendar and tracking deadlines

· Support outreach efforts, campaigns, and community engagement activities

· Help track campaign performance and compile basic reports (engagement, reach, etc.)

· Event & Outreach Coordination

· Assist with planning and coordinating enterprise-related events and outreach efforts

· Support event logistics including materials preparation, setup, and follow-up communications

· Help capture content (photos, notes, highlights) for post-event communications

· General

· Maintain confidentiality of sensitive information

· Perform other duties as assigned

Knowledge, Skills & Abilities. A comprehensive set of capabilities required to perform job tasks effectively:

· Knowledge of general administrative practices and office procedures

· Strong written and verbal communication skills

· Ability to organize, prioritize, and manage multiple tasks with attention to detail

· Basic understanding of communication tools and platforms (social media, email, web updates)

· Ability to learn new systems and technology quickly

· Strong customer service and interpersonal skills

· Ability to work independently and collaboratively in a team environment

· Cultural awareness and respect for Tlingit, Haida, and Tsimshian communities

· Ability to maintain professionalism and confidentiality

Minimum Qualifications (education, experience, skills):

· ADMINISTRATIVE ASSISTANT I

· High School Diploma or GED

· Three (3) years of clerical experience

· Valid Driver’s License required for some departments

· ADMINISTRATIVE ASSISTANT II

· High School Diploma or GED

· Five (5) years of clerical experience

· Valid Driver’s License required for some departments

Preferred Qualifications (education, experience, skills):

· Experience in administrative support, communications, marketing, or public relations efforts

· Experience with social media platforms or content creation

· Strong writing, editing, and visual communication skills

· Familiarity with Microsoft Office and basic design tools (e.g., Canva)

· Experience working in a tribal, nonprofit, or public-sector environment (if applicable)

Physical Requirements. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation:

· The majority of work is performed in a professional office setting and is generally sedentary, requiring routine walking, standing, bending, and carrying of items weighing less than 40 lbs.

Work Environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

· Some travel may be required on small aircraft or ferry.

· Certain positions at Tlingit and Haida may have exposure to certain hazardous materials or conditions. The supervisor will review these if applicable.