Medical Administrative Specialist - Group Practice Management (GPM)

Job Description

Job Description

Join Decypher and make a direct impact on the health and readiness of America’s service members, veterans, and their families. Since 2008 Decypher has offered healthcare industry professionals careers where their expertise is valued, and their work makes a meaningful impact. Decypher partners with the Defense Health Agency to deliver professional services, technology, and management solutions. Our mission is to provide and support quality care for our veterans, servicemembers and their families, across the United States.

Job Summary: Medical Administration Specialist to provide comprehensive
administrative and patient access support within a military healthcare environment,
coordinate patient management and referral processes, manage base access procedures,
and ensure compliance with DHA, HIPAA, TRICARE, and Joint Commission standards. The
ideal candidate will support communication between medical staff, Security Forces, and
leadership while maintaining high-quality customer service, operational efficiency, and
secure access to healthcare services across the continuum of care.

Required Qualifications:

• Education: An associate's degree or equivalent is required
• A bachelor’s degree in health care administration, business, information management, or a related discipline is preferred.
• Certifications:
  • Basic Life Support (BLS)
• License: Not Applicable
• Experience: A minimum of 2 years of medical administration services is required.

U.S. Citizenship is required

Key Responsibilities:

• Coordinate patient and visitor access to Nellis Air Force Base.
• Manage pass issuance, renewals, and expiration dates.
• Maintain and update base access tracking systems and Excel databases.
• Process Agent Card packages for qualified personnel.
• Coordinate with Security Forces regarding access requests and approvals.
• Elevate denied access requests through appropriate waiver authority channels.
• Ensure timely communication regarding visitor arrivals and access requirements
• Support patient management and referral processes.
• Assist with coordination between clinical staff, leadership, and external agencies.
• Maintain accurate administrative documentation and records.
• Support continuity of care across military and civilian healthcare systems.
• Assist with implementation of DHA and Medical Treatment Facility (MTF) policies.

Work Environment & Schedule: Onsite, Monday-Friday 7:30am-4:30. 1-hour unpaid lunch. 40 hours per week. No overtime.

Compensation & Benefits: Up to $24.27per hour + H&W

Physical Requirements : The work is primarily sedentary. However, requirements include prolonged walking, standing, sitting or bending.

Decypher is an equal opportunity and affirmative action employer committed to a diverse and inclusive workforce (M/F/D/V)