Legal Assistant

Job Description

Job Description

Legal Assistant

We are seeking a full-time Legal Assistant to support our Personal Injury Firm.

The Legal Assistant will work closely with paralegals to assist with the day-to-day management of personal injury cases, with a primary focus on requesting, obtaining, following up on, and organizing medical records and bills. The ideal candidate is highly organized, detail-oriented, comfortable communicating with medical providers and clients, and able to manage multiple outstanding requests and deadlines.

Responsibilities

•Request medical records and bills from hospitals, physicians, imaging facilities, therapy providers, and other medical facilities.

•Consistently follow up on outstanding medical record and billing requests to ensure records are received in a timely manner.

•Maintain an organized tracking system for outstanding medical records and bills.

•Review received records to confirm requests are complete and identify missing records, dates of service, or billing information.

•Upload, scan, label, and organize medical records, bills, and other documents in the firm's case management system (ATO).

•Notify the assigned paralegal when requested medical records and bills have been received.

•Obtain updated medical records and bills throughout the life of a client's case as requested by the paralegal.

•Communicate with medical providers regarding record requests, authorizations, invoices, balances, and other documentation.

•Prepare and send HIPAA authorizations and other forms necessary to obtain client medical information.

•Assist paralegals in gathering and organizing documentation needed to prepare demand packages.

•Copy, scan, organize, and prepare medical records and supporting documentation for inclusion in demand packages.

•Contact clients when necessary to obtain information regarding medical providers, treatment dates, or other information needed to complete record requests.

•Assist with requesting insurance information, reports, and other case-related documentation.

•Draft and send routine correspondence on behalf of the legal team

•Maintain accurate and organized electronic client files.

•Process and post invoices related to medical record requests.

•Provide general administrative and case support to assigned paralegals.

•Handle phone communications with clients, medical providers, insurance companies, and other parties as needed.

•Assist paralegals with additional case-related tasks as requested.

•Perform other duties as assigned.

Skills & Qualifications

•Strong organizational and time-management skills.

•Exceptional attention to detail and accuracy.

•Ability to manage and follow up on multiple outstanding requests at the same time.

•Strong written and verbal communication skills.

•Professional and persistent phone communication skills, particularly when following up with medical providers.

•Proficient computer skills and ability to learn case management and document management systems.

•Ability to work independently while also supporting multiple members of a legal team.

•Ability to prioritize assignments and meet deadlines in a fast-paced environment.

•Previous administrative, legal, medical records, or healthcare office experience preferred.

•Familiarity with medical terminology and medical records preferred, but not required.

•Personal injury law firm experience is a plus.

•Spanish proficiency is a plus.