General Manager 4 - Food

Role Overview:

The General Manager 4, Food leads a high‑profile corporate dining operation in Austin, TX , overseeing all aspects of foodservice delivery, client partnership, and operational excellence. This role is responsible for driving a seamless, hospitality‑forward experience across café, catering, and retail programs while ensuring alignment with Sodexo’s standards and the client’s brand expectations.

As the senior on‑site leader, the GM4 provides strategic direction, manages financial performance, develops frontline and management teams, and ensures consistent execution in a fast‑paced, high‑volume environment. The position requires strong leadership presence, deep operational expertise, and the ability to build trusted relationships with clients, vendors, and internal partners.

The GM4 serves as the primary point of contact for the client, proactively identifying opportunities for innovation, service enhancement, and operational improvement. With a focus on quality, safety, and guest satisfaction, this role drives a culture of excellence and delivers a workplace dining experience that reflects both Sodexo’s values and the client’s vision.

What You'll Do:

• Lead Total Foodservice Operations — Direct all café, catering, and retail programs to deliver a seamless, elevated, and brand‑aligned dining experience.

• Drive Financial Performance — Oversee budgeting, forecasting, labor management, cost controls, and financial reporting to ensure strong operational results.

• Develop High‑Performing Teams — Recruit, train, mentor, and coach frontline and management staff to build a culture of hospitality, accountability, and continuous improvement.

• Strengthen Client Partnerships — Serve as the primary client liaison, ensuring alignment on expectations, service standards, innovation, and long‑term strategy.

• Ensure Operational Excellence — Maintain compliance with food safety, sanitation, audit readiness, and corporate policies while driving consistent execution across all service periods.

• Lead Strategic Initiatives — Identify opportunities to enhance service, improve efficiency, elevate guest satisfaction, and introduce innovative dining solutions.

 

What We Offer:

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

 

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring:

• Leadership Presence — A confident, polished leadership style with the ability to inspire teams, build trust, and drive a culture of hospitality and accountability.

• Operational Mastery — Deep experience overseeing café, catering, and retail operations in fast‑paced, high‑volume environments.

• Financial Acumen — Strong understanding of budgeting, forecasting, labor planning, cost controls, and financial reporting.

• Client Partnership Skills — Proven ability to build and maintain strong client relationships, communicate effectively, and align services with strategic goals.

• Team Development Strengths — Experience coaching, mentoring, and developing both frontline and management staff to support growth and performance.

• Commitment to Excellence — A focus on quality, safety, innovation, and continuous improvement to elevate the workplace dining experience.

 

Who We Are:

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form .

Qualifications & Requirements:

Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 5 years
Minimum Functional Experience – 5 years