Senior Tech Support & Escalations Lead
Gentex Corporation
VOXX is seeking a Customer Service Representative II to deliver advanced customer service and technical support to consumers, dealers, and installers. The role emphasizes resolving complex product issues, supporting escalations, and training Level 1 staff. Responsibilities include troubleshooting, responding to inquiries via phone, email, and tickets, and contributing to knowledge-base content. You will work to identify trends and help improve processes while supporting testing of new products #J-18808-Ljbffr Gentex Corporation
Vacancy posted 4 days ago
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