Senior Technical Support & Escalation Specialist
Gentex Corporation
VOXX is seeking a Customer Service Representative II to provide advanced customer service and technical support to consumers, dealers, and installers. You will resolve complex issues, handle escalations, and assist in training Level 1 staff while contributing to documentation and process improvements. The role emphasizes efficient issue resolution, clear multi-method communication, and maintaining confidentiality. A strong support-oriented mindset and CRM proficiency are key assets. #J-18808-Ljbffr Gentex Corporation
Vacancy posted 1 day ago
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