Customer Service Representative

Job Summary We are seeking a friendly and motivated Customer Service Representative to provide professional assistance, answer customer questions, and support a positive customer experience. This role is ideal for someone who enjoys working with people, solving problems, and building strong customer relationships. Responsibilities * Assist customers with questions regarding products and services. * Provide friendly, timely, and professional customer support. * Identify customer needs and recommend appropriate solutions. * Respond to routine customer inquiries and concerns. * Support customer follow-ups and satisfaction initiatives. * Maintain accurate and organized customer information. * Communicate customer feedback and needs to team members. * Support promotional and customer acquisition activities. * Collaborate with colleagues to achieve service objectives. * Represent the company professionally during customer interactions. * Participate in ongoing training and professional development. Benefits * Paid training * Career advancement opportunities * Professional development programs * Supportive team environment * Hands-on customer service experience * Performance-based growth opportunities * Employee recognition programs * Ongoing mentorship and coaching Minimum requirements: * High school diploma or equivalent required. * Strong communication and interpersonal skills. * Customer-focused and professional attitude. * Excellent listening and problem-solving abilities. * Strong organizational and multitasking skills. * Positive attitude and willingness to learn. * Reliable, adaptable, and self-motivated. * Ability to work independently and as part of a team. * Previous customer service, retail, hospitality, or sales experience is a plus but not required.

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