HR Business Partner Manager

The Human Resources Business Partner Manage r partners with our Retail Client Care business leaders to shape and implement people strategies that align with business unit/function goals. This role provides guidance, leads key talent initiatives, and acts as a trusted advisor to leadership on workforce planning, organizational design, and employee relations.

This is a hybrid in-office role which can be based in one of our Retail Market Center offices in Atlanta, Georgia; Overland Park, Kansas; North Hills, NY; Draper, UT; or Burlington, Vermont, with up to 25% travel expected.

Primary Responsibilities

Strategic Partnership & Planning

• Shape and deliver People Solutions programs across multiple locations, departments, or business areas.
• Facilitate development of integrated people plans aligned to business strategy and goals
• Advise leaders on the implications of short- and long-term business decisions, strategies, and change initiatives.
• Partner with leaders to assess organizational needs and define required capabilities.

Consulting & Advisory

• Serve as a trusted advisor to leaders on talent, organizational effectiveness, and people-related strategies.
• Collaborate with senior leaders and managers to implement significant People Solutions initiatives.
• Coach and counsel leaders on effective leadership, performance management, and team effectiveness.
• Interpret and apply company policies and provide guidance on compliance and risk mitigation.

Talent & Workforce Management

• Own and lead talent management processes, including performance management and annual compensation planning.
• Partner with COEs and functions to ensure effective execution of programs.
• Analyze and synthesize workforce data to inform talent strategies and decision-making.
• Identify and address gaps in workforce capability through strategic planning and interventions (aligned to needs analysis expectations).

Employee Relations & Leadership Support

• Consult with ER COE and leaders to resolve employee relations issues.
• Ensure adherence to People Solutions policies and guide leaders on policy interpretation and application.
• Support change management and organizational effectiveness initiatives.

Program Development & Implementation

• Partner across People Solutions functions to develop and enhance policies, programs, and tools.
• Drive implementation of large-scale HR initiatives across business units.
• Use data and analytics to improve people processes and organizational design.

Minimum Qualifications

• Bachelor's degree in a related discipline and 6 years' experience in a related field; or a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience in a related field; or 10 years' experience in a related field.
• Advanced skills in analytical thinking, business acumen, consulting, legal and regulatory environment and managing multiple priorities.
• Advanced skills in building partnerships, communicating with consideration, driving innovation, engaging others and gaining others confidence.

Preferred Qualifications

• Graduate degree in business, HR or related field.
• HR certification such as PHR, SPHR or GPHR.
• Demonstrated ability to work in a geographically disbursed and matrix organization.
• Project Management experience.
• Strong Microsoft Excel knowledge and application.

USD 101,500.00 - 169,100.00 per year

Compensation:

Compensation includes a base salary in the range of $101,500.00 - $169,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Benefits:

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets