Senior Claims Specialist

Job Title

Directly handle, manage and/or oversee commercial and financial lines Public and Private D&O, Financial Institutions E&O, EPL, Fiduciary and Crime/Fidelity claims.

Handle claims in accordance with Claim Handling Best Practices in all phases of the claim including through initial contact, investigation of the claim, evaluation the claim for coverage and reserving for exposure, and in the resolution and documentation of claims.

Provide top-notch customer service through all interactions and communications including with internal and external customers and business partners.

Review and evaluation of policies to determine coverage.

Resolve coverage-related matters working collaboratively with outside counsel when necessary.

Complete written reports and present claims to management, underwriting, actuary and reinsurers on claim developments as needed.

Adhere to all statutory regulations and Unfair Claims Practices Acts.

Consistently communicate claim developments, exposure analyses and requests for authority to claims management.

Participate in mediations, settlement conferences and otherwise see claims through to resolution.

Work closely with underwriting and other business partners to review, analyze, and communicate claim trends and help develop policy language.

Along with underwriting, attend current and prospective meetings with insureds and brokers.

Work with and manage outside vendors, including outside attorneys to manage budgets and oversee litigation.

Ability and willingness to travel as needed.

Ability to be onsite in office 4 days a week as per corporate policy.

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Westfield Specialty is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.