Virtual Client Support Associate | Entry-Level | Work From Home

Virtual Client Support Associate / Entry-Level /
Work From Home

Globe Life AO | 100% Remote | U.S. Applicants | Flexible Schedule | Training & Mentorship Provided

Help People. Build Skills. Grow Your Career From Home.

Looking for a  fully remote opportunity  where you can help people, develop valuable professional skills, and create a path toward long-term career growth?

Globe Life AO is expanding our virtual team and seeking motivated, dependable, and people-focused individuals to join us as  Virtual Client Support Associates .

You'll connect with individuals and families who have  requested information about available benefits , answer questions, explain available options, assist with enrollment, and provide ongoing client support.

No previous insurance experience is required.  We provide training, mentorship, licensing guidance, and continued professional development.

✓ 100% Remote / Work From Home
✓ Entry-Level — No Insurance Experience Required
✓ Qualified Client Opportunities Provided
✓ No Traditional Cold Calling
✓ Weekly Performance-Based Pay
✓ Flexible Scheduling
✓ Training & One-on-One Mentorship
✓ Renewal & Residual Income Opportunities
✓ Leadership & Career Advancement

What You'll Do

  Connect With Clients Virtually

• Meet with individuals and families through scheduled Zoom and phone appointments

• Connect with clients who have requested information about available benefits

• Listen carefully to understand individual needs and priorities

• Answer questions clearly and professionally

• Provide a welcoming, personalized virtual experience

• Build trusted relationships through consistent communication and follow-up

  Educate & Guide Clients

• Explain available life, accident, and supplemental health insurance benefit options

• Help clients understand coverage features and available choices

• Identify individual and family protection needs

• Recommend appropriate solutions based on those needs

• Guide eligible clients through applications and enrollment

• Assist with required documentation

• Explain next steps clearly throughout the process

❤️  Provide Ongoing Client Support

• Assist existing clients with policy-related questions

• Conduct policy reviews

• Help with beneficiary updates

• Provide appropriate claims-related assistance

• Follow up with clients regarding ongoing needs

• Maintain accurate digital client records

• Manage appointments and follow-up schedules

• Deliver professional, responsive client service

  Clients Have Requested Information

Instead of relying on traditional cold prospecting, representatives connect with  individuals who have requested information regarding available benefits .

This allows you to focus on:

Listen → Understand → Educate → Assist → Enroll → Support

No traditional cold calling and no requirement to purchase leads.

  Weekly Performance-Based Compensation

This opportunity combines  client service with consultative insurance sales  and is compensated on a  commission basis rather than a guaranteed hourly wage or salary .

Income opportunities may include:

• Weekly commission payments

• Performance-based bonuses

• Uncapped production potential

• Renewal income

• Long-term residual income opportunities

• Leadership compensation as you advance

• Additional performance incentives

Individual earnings vary based on activity, production, performance, and results.

 100% Remote / Work From Home

Build your career from home while staying connected to clients, mentors, and your team virtually.

Your work environment may include:

• Zoom client appointments

• Phone consultations

• Digital enrollment systems

• Online training

• Virtual team meetings

• One-on-one mentorship

• Remote professional-development sessions

No daily commute and no traditional office environment.

⏰  Flexible Scheduling

This opportunity provides flexibility to organize your schedule around your personal and professional responsibilities.

Because compensation is performance-based, successful associates typically demonstrate strong  time management, consistency, organization, accountability, and follow-through .

  No Experience? Training Is Provided.

You don't need an insurance background to begin.

Training and development may include:

• Virtual onboarding

• State insurance licensing guidance

• Product and benefits education

• Customer-service training

• Client communication development

• Consultative sales training

• Enrollment procedures

• Virtual presentation skills

• Digital business systems

• One-on-one mentorship

• Weekly coaching and workshops

• Leadership development

• Ongoing professional education

You'll have the opportunity to develop transferable skills in  customer service, communication, relationship management, problem-solving, organization, sales, and leadership .

  Career & Leadership Development

Your first role doesn't have to be your final role.

Associates who demonstrate strong performance, professionalism, consistency, and leadership potential may pursue opportunities such as:

Client Support Associate → Benefits Representative → Trainer/Mentor → Team Leader → Management

Advancement is based on  performance and professional development—not simply seniority.

❤️  Benefits & Professional Support

Qualifying representatives may have access to:

• Medical insurance reimbursement opportunities

• Company-supported life insurance

• Accidental Death Benefit coverage

• Renewal and residual income opportunities

• Professional coaching and mentorship

• Leadership-development programs

• Union representation where applicable

• Virtual business technology and resources

Eligibility and qualification requirements may apply.

Who We're Looking For

You may be a great fit if you're:

• Friendly and comfortable communicating with people

• A strong listener and problem solver

• Customer-focused and service-oriented

• Positive, dependable, and professional

• Self-motivated and personally accountable

• Organized with strong time-management skills

• Comfortable learning new technology

• Able to work independently from home

• Comfortable collaborating with a virtual team

• Coachable and receptive to feedback

• Goal-oriented and motivated to improve

• Interested in long-term professional growth

Experience in  customer service, retail, hospitality, healthcare, education, administration, banking, military service, call centers, client relations, or sales  can be helpful—but is  not required .

Minimum Requirements

Applicants must:

• Be at least 18 years of age

• Be physically located within the  United States

• Be legally authorized to work in the United States

• Have access to a computer or laptop

• Maintain reliable high-speed internet

• Have webcam and microphone capability

• Maintain a quiet, professional workspace

• Be comfortable using Zoom and web-based technology

• Be willing to participate in training and professional development

• Be willing and able to obtain the appropriate  state Life & Health Insurance License

Licensing guidance and support are provided.

  Virtual Interview Process

Qualified applicants will first receive a brief career overview explaining the  position, compensation structure, licensing requirements, training program, client process, and advancement opportunities .

Candidates interested in continuing will then have the opportunity to schedule a  live virtual interview through Zoom with our hiring team.

Ready to Build Your Career From Home?

If you're looking for an  entry-level remote opportunity  where you can help people, receive comprehensive training, develop valuable professional skills, and create opportunities for long-term income and career advancement, we'd like to hear from you.

Apply today with your updated resume to be considered for our Virtual Client Support Associate opportunity with Globe Life AO.

Work From Home. Support Clients. Develop Your Skills. Build Your Future.