Business Systems Analyst III

Business Systems Analyst III

Location: Maryland Heights, Missouri (Onsite)

Role Overview

An IT Business Analyst is a key role within our client's IT organization, serving as the connective tissue between business stakeholders and the technical teams that build and maintain the organization's applications and systems. This position is responsible for understanding how the business works today, uncovering what it needs next, and translating that into clear, actionable requirements and user stories that drive development and quality assurance. This role is indispensable to an organization that depends on accurate requirements, sound system analysis, and disciplined delivery to keep its operations efficient and its technology investments aligned with business outcomes.

Key Responsibilities

• Partner with business stakeholders and end users to understand current workflows, pain points, and objectives, and identify opportunities to improve processes, efficiency, and productivity.
• Facilitate workshops, interviews, and working sessions to elicit, document, and prioritize business and functional requirements.
• Perform system and process analysis, assessing how existing applications and workflows operate and evaluating the impact of proposed changes.
• Write clear user stories with well-defined acceptance criteria and maintain a groomed, prioritized backlog.
• Maintain traceability from business need to requirement to user story to test case, producing artifacts such as process diagrams and data mappings.
• Serve as the go-to resource for the development team throughout the build, clarifying requirements and answering questions.
• Collaborate with the QA team to define test scenarios, review test cases, support user acceptance testing (UAT), and help triage defects.
• Keep stakeholders informed on progress, decisions, and trade-offs, and support the rollout of new functionality.

Required Qualifications

Education: Bachelor's degree in business, information systems, computer science, or a related field of study.

Experience: 7-10 years of experience as a Business Analyst in a related field, preferably supporting enterprise applications and Agile delivery teams. Demonstrated experience gathering requirements, performing system analysis, and writing user stories.

Technical Skills: Experience using AI tools such as Claude to support analysis, research, and data analysis.

Preferred Qualifications

• Strong understanding of system analysis, application workflows, and data relationships.
• Experience creating process flows, data mappings, and functional documentation.
• Familiarity with REST APIs, integrations, and tools such as Postman.
• Knowledge of testing methodologies and User Acceptance Testing processes.
• Experience with reporting and analytical tools such as Excel, Power BI, or Tableau.

Tools & Technology

• Requirements and Backlog Management: Jira, Confluence
• Process and Diagramming Tools: Lucidchart, Microsoft Visio, Miro
• Collaboration Tools: Microsoft Teams, Outlook, SharePoint
• Reporting and Analytics: Microsoft Excel, Power BI, Tableau
• Testing and QA Support Tools: TestRail or Jira-based test management
• API and Integration Tools: Postman

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.