Charter Operations Specialist

Charter Operations SpecialistBreeze is hiring- join us! The Charter Operations Specialist supports the day-of-operations execution of Breeze's charter flights, working alongside the Charter Operations team and On-board Charter Representatives (OCRs) to deliver safe, on-time, and seamless service for our charter clients. Reporting to the Manager of Charter Operations, the Specialist serves as an operational point of contact for assigned charter trips, coordinating logistics, monitoring flights from origin to destination, and communicating with internal and external stakeholders in compliance with FAA and TSA regulations. An exceptional candidate is highly organized, thrives in a fast-paced environment, communicates clearly, brings a data-driven mindset, and understands best practices in airline charter operations.Here's What You'll DoServe as an operational point of contact and subject-matter resource for assigned charter flights, supporting day-of-operations execution alongside the Charter Operations team and On-board Charter Representatives (OCRs)Coordinate charter trip logistics from origin to destination, including ground handling, catering, fueling, landing and overflight permits, and crew ground transportationMonitor and flight-follow charter flights in progress, proactively identifying operational issues and supporting irregular operations (IROP) management and recovery plansCommunicate clearly and timely with internal stakeholders (IOCC, Charter Sales, Crew Scheduling, and other operational groups) to relay trip-specific priorities and statusCommunicate professionally with external stakeholders (clients, brokers, vendors, and business partners) to understand and support their operational charter needsMaintain accurate trip records and documentation, and assist with charter invoice reconciliation and cost-savings initiatives as directedFollow standard work and partner with Safety and Security to ensure compliance and adherence to FAA, TSA, and other federal regulations and guidelinesProvide operational support outside of normal business hours, including nights, weekends, and holidays, as needed to cover day-of-operationsAchieve performance measures and adhere to established standards in conjunction with Breeze Aviation Group Values of Safety, Kindness, Integrity, Ingenuity, and ExcellenceMay be assigned additional duties and responsibilities as directed by the Manager of Charter OperationsHere's What You Need To Be SuccessfulMinimum QualificationsHigh school diploma or equivalent educational achievement3+ years of experience in the airline industry with Customer Service and Ramp Operation knowledgeMust pass a Criminal Background Check and DOT drug testMust be at least 18 years of age and possess a valid driver's licenseAbility to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with charter clientsMore than 50% travel will be requiredMust be people oriented, highly motivated with a positive and friendly attitudeMust be available to work varied hours including nights, weekends and holidays and must be able to stay late for irregular operations with an ability to work efficiently under time constraintsMust be well groomed and adhere to dress code policyMust successfully complete all practical and written trainingPreferred QualificationsAirline charter operations experienceSkills /TalentsExcellent computer skills with functional knowledge of Microsoft Office (MSWord, Excel, PowerPoint)Excellent written and verbal communication skillsDemonstrated ability to effectively manage multiple concurrent projects, make decisions, and meet deadlinesAbility to read and understand complex documents and rewrite the information in simpler termsAbility to work from concepts to create completed worksAbility to serve as a liaison between other areas of the companyAbility to work as a Team Member with a strong customer service orientationAbility to work with confidential materialAbility to travel oftenExemplifies Breeze's safety culture, values, and missionExcellent problem-solving skillsAbility to work with individuals and teams at all levels in the organizationPhysical Demands & Working ConditionsProlonged periods of sitting at a desk and working on a computerFrequent use of hands and fingers for typing, handling documents, and operating standard office equipmentOccasionally lift and/or move up to 15 poundsOccasional standing, walking, bending, and reaching within an office environmentClear verbal and written communication, requiring adequate speech, hearing, and visionPerks Of The JobHealth, Vision and Dental – Full TimeHealth Savings Account with Breeze Employee Match401K with Breeze Employee MatchGenerous PTOTravel on Breeze and other Airlines too!Breeze Airways provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Breeze Airways will never request your Social Security Number, Driver's License or Date of Birth on our job postings. Job Postings requesting any or all of this information should be regarded as a scam.