Strategic Partner Manager

ABOUT THE OPPORTUNITY

Artera is seeking a Strategic Partner Manager who will own the full portfolio of Artera's strategic vendor and integration partner relationships. The job is to transform Artera from a customer to a strategic priority for every vendor and partner we depend on — and to professionalize how we manage, scale, and deliver value for customers from our partner ecosystem. Artera's platform sits at the center of a complex web of technology partners — EHR, CPaaS, cloud infrastructure, integration middleware, and partner ecosystem vendors. In its partner ecosystem alone, 60+ HCIT SaaS vendors work with Artera to deliver patient communications for shared customers on its messaging rails. Today, these relationships are managed across multiple people with no single point of accountability. That changes with this role. This is a hands‑on, externally facing role reporting to the Chief Product & Strategy Officer. You will work cross‑functionally with Product, Integration Engineering, Sales, Delivery, and Corporate Strategy — but the relationships and outcomes are yours.

RESPONSIBILITIES

Strategic Partnerships: Manage and scale high‑value relationships across EHR, CPaaS, cloud infrastructure, and marketplace categories; maintain direct vendor leadership access to bypass standard support queues. Technical Bridge: Oversee the integrity and performance of all external technical integrations in partnership with internal stakeholders. Interoperability Management: Direct technical relationships with interoperability and EHR vendors to ensure seamless, reliable data flow. Ecosystem Operations: Scale marketplace onboarding by developing a standardized Partner Playbook, reducing internal stakeholder manual involvement. Cross‑Functional Leadership: Drive complex programs with internal and external stakeholders, managing end‑to‑end execution from joint planning to executive reporting.

QUALIFICATIONS

Experience: 4–8+ years in partner management, technical program management, solutions/implementations, or a comparable role. Industry Experience: Working knowledge of the U.S. healthcare IT ecosystem — EHRs, middleware, point solutions, patient engagement. Strategic Relationship Experience: Experience working with integration vendors, EHRs, and/or interoperability programs. Technical Proficiency: Familiarity with API‑based integrations and third‑party systems. Operational Intelligence: Strong project management experience – ability to manage multiple workstreams and drive end‑to‑end execution across stakeholders simultaneously. Familiarity with HL7/FHIR and healthcare integration standards. Background in enterprise SaaS and/or digital health. Track record of structuring and negotiating partnership agreements. Prior experience working at or with telecom and/or EHR vendors. Applicants must be currently authorized and have the ability to provide proof of full‑time, long‑term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.

WORK LOCATION

At Artera, we believe the best work happens when people are truly connected. Our AI services model has shown what’s possible when small, focused teams move fast together — the speed of collaboration, pace of career growth, and quality of what we build can become stronger when teams share space. As we grow, we want every new teammate to feel part of an in‑person community from day one. That’s why we are focusing our U.S. hiring in three cities, where we are investing in offices and building strong local teams: Santa Barbara, CA (Our HQ) Seattle, WA Kansas City, KS/MO Unless a role’s posting states otherwise, new U.S. roles are based in one of these three cities, and candidates should reside in (or be willing to relocate to) one of these areas. Each location follows an in‑person schedule that reflects how our local teams work best; we’ll walk you through what to expect for your specific role and city during the interview process. Focusing on offices and hiring in a few locations, rather than spreading thin across many cities, lets us invest deeply in each one so every team has real community, mentorship, and momentum in person.

BENEFITS

Full health benefits (medical, dental, vision) Flexible spending accounts Company paid life insurance Company paid short‑term & long‑term disability Company equity Voluntary benefits 401(k) and more!

EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT

Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements, and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetics, protected veteran status, or any other protected status. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind. Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to View email address on click.appcast.io.

DATA PRIVACY

Artera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our Privacy Policy.

SECURITY REQUIREMENTS

All employees are responsible for protecting the confidentiality, integrity, and availability of the organization’s systems and data, including safeguarding Artera’s sensitive information such as Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies, regulatory requirements, and applicable standards and frameworks by implementing safeguards, monitoring for threats, reporting incidents, and addressing data handling risks or breaches. #J-18808-Ljbffr Artera 2