Technical Success Manager

Technical Success Manager - New York; San Francisco

At AppsFlyer, we believe every challenge is an invitation to innovate. We're looking for a Technical Success Manager to help us shape the future of measurement. In this role, you'll work with talented professionals across the globe, within a culture that values curiosity, collaboration, and personal development. If you're ready to bring your skills to a global stage, this is your chance to make an impact.

About the role

As a Technical Success Manager, you'll serve as the trusted technical advisor for a portfolio of strategic customers, partnering with technical stakeholders to drive product adoption, solve complex challenges, and maximize business value. Working closely with Customer Success, Product, Engineering, and Partnerships, you'll help customers unlock the full potential of the AppsFlyer platform while influencing long-term technical success.

What You'll Do

• Build trusted relationships with customer Product, Engineering, and Technical teams, driving technical adoption, solution design, and long-term success across strategic accounts.
• Partner closely with Customer Success Managers and cross-functional teams to deliver technical guidance, resolve complex challenges, and translate customer business goals into scalable technical solutions.
• Act as a subject matter expert on AppsFlyer products, leading strategic technical discussions, educating customers on best practices, and influencing product adoption and platform strategy.

What You Have

• 7+ years of experience in a customer-facing technical role such as Technical Account Manager, Solutions Engineer, Customer Success Engineer, Solutions Architect, or similar.
• Hands-on technical experience with SQL and at least one programming or scripting language (such as Python or JavaScript), combined with strong analytical and problem-solving skills.
• Exceptional communication, stakeholder management, and presentation skills, with the ability to explain complex technical concepts to both technical and executive audiences.
• Experience using AI tools (such as ChatGPT or Claude) to improve productivity, customer engagement, research, and strategic planning.

At AppsFlyer, we're committed to building a diverse and inclusive workplace. Don't meet 100% of the qualifications? If you're excited about this role and believe you have the skills to succeed, we encourage you to apply.

Bonus Points

• Experience in mobile measurement, AdTech, MarTech, attribution, analytics, SaaS, digital advertising, or data integration platforms.
• Experience working with complex APIs, integrations, or enterprise technical implementations.
• Experience presenting to senior technical leaders, executives, or large customer audiences.
• Introduced by an AppsFlyer team member.

Why Join Us?

AppsFlyer is a global company with 20 offices worldwide. Through mental health programs like Be Well, the Global Employee Exchange Program, and fitness programs, we empower our people to thrive physically, mentally, and professionally.

Here, titles don't define us—ideas do. You'll thrive in a culture where everyone's input shapes the future.