Technical Customer Success Manager — Retention & Growth
Breakout Tools
A leading software company is looking for a Customer Success Manager to manage 30-60 paying customers. This role requires a customer-obsessed individual who can build relationships and ensure customer retention. Candidates should have a strong technical understanding of PostHog’s products and be able to proactively address customer needs. The position offers a base salary and bonuses for achieving retention targets, located in San Francisco, California. #J-18808-Ljbffr Breakout Tools
$84.5k - $105.5k
Growth Technical Success Manager About The Team Customer Success at CircleCI plays a pivotal role with our customers. The team ensures our customers are getting... ...with the broader growth team — that drive retention, product adoption, and measurable customer outcomes...SuggestedWork at officeLocal area- Account Manager- Mid-Market, Growth & Retention (HR Services Channel) Rippling | Posted Mar... ...s sherpas - both for our customers and colleagues. We bring... ...a proven track record of success to join our hybrid‑remote... ...prospecting. Partner with your Technical Account Manager to devise...SuggestedFull timeContract workWork at officeRemote work3 days per week
- Conductor-LLC is looking for a Sr. Customer Success Manager to strengthen customer relationships and ensure retention. This role is crucial for maximizing customer value from the platform, requiring strong B2B SaaS experience and a commitment to customer success. The successful...Suggested
- Conductor LLC is seeking a Sr. Customer Success Manager in San Francisco, California. This role involves developing strong customer relationships that enhance retention and loyalty, ensuring clients achieve their organic marketing objectives. With a primary focus on customer...Suggested
- Civilgrid is seeking a Head of Customer Success to join their San Francisco HQ. This role will focus on building foundational retention strategies and scaling team processes. You will lead a team to ensure product value aligns with revenue, acting as the voice of the customer...Suggested
$10k - $100k
...recordings, and writes custom SQL queries. Next on... ...ensure their continued retention and growth. You’ll need to be incredibly helpful, technical enough to help our customers... ...they are set up for success both today and in the... ...50 customers to manage so need to prioritize...Remote workFlexible hours- LangChain is seeking a Commercial Account Manager in San Francisco to drive customer retention and growth. This role will manage the entire customer lifecycle, ensuring high retention rates and identifying expansion opportunities. The ideal candidate has over 5 years of...
- CircleCI is seeking a Growth Technical Success Manager in San Francisco, CA. The role involves nurturing and growing a portfolio of clients with a... ...CI/CD adoption. The ideal candidate will have 4+ years in customer success or technical roles, solid expertise in DevOps practices...
$80k - $150k
...companies understand their customers and how well they can... ...Role As Customer Success at Conveo, you will... .... Drive adoption, retention, and expansion Design... ...impacts retention and growth, and help prioritize... ...products and translating technical concepts into simple...$120k - $150k
...Technical Customer Success Manager, AI & Ops Tread is the AI-native operating system for the $660B construction materials logistics market: the aggregate... ...a Series A company backed by Mucker Capital. We're in growth mode. If you are fulfilled by ownership and a life-...For contractors- CivilGrid is seeking a Head of Customer Success in San Francisco to lead and mentor the Customer Success team. The role involves building retention strategies and aligning product values with revenue growth. Candidates should have over 8 years of experience in Customer...Remote jobFlexible hours
- Metriport Inc. is seeking a Technical Account Manager in San Francisco to bridge production customers and our product, ensuring they extract maximum value from our platform... ..., leading to customer satisfaction and organic growth. The ideal candidate has 3+ years in a...
- Substrate AI, Inc. is seeking a Technical Success Manager in San Francisco to enhance client experiences and drive success through effective relationship management. You will serve as the primary contact for clients, addressing issues and developing tools to streamline...
- ...digital ecosystem used to manage it. We believe that... ...solutions for our customers. As a member of the Kargo... ...pivotal role in fueling our growth. Working closely with... ...to drive acquisition, retention, and revenue expansion... ...experience in a technical discipline preferred....Local area
$70k - $75k
...Enterprise Customer Success Manager MariaDB is making a big impact on the... ...long-term success, value, and retention of their customer portfolio... ...early, collaborating with Technical Support to understand their... ...upgrade, migration, and/or growth of the customer portfolio....Full timeLocal areaRemote workRelocationVisa sponsorshipWork visaFlexible hours- ...Attio Customer Success Manager Attio is the CRM built for the AI era. Designed... ...who thrive on complex technical challenges, hold themselves... ...designing and managing Attio's retention, customer health, renewal,... ...~ Experience at early or growth-stage startups What...Work at office
- ...Opportunity As our founding Customer Success hire, you'll build our... ...the ground up while managing a portfolio of high-... ...to drive logo retention and NRR. You'll work directly with technical teams using Reducto to... ...previously worked at a high-growth startup Bring established...Work at officeLocal area
- ...Customer Success Manager BackOps is at the forefront of supply chain intelligence, leveraging... ...Commercially minded — you think about retention, growth, and value delivered in equal... ...engineering teams, even if you're not technical yourself. ~ Startup DNA: adaptable...Work at office
$100k
...Enterprise Customer Success Manager Full-Time · San Francisco · Adapt Who We Are... .... You own implementation, retention, and expansion outcomes. Strong... ...across each account: technical leads, champions, and executive... ...’ll define the proactive growth motion here, partnering with...Full timeContract work$85k - $135k
...Flai to capture every customer, eliminate friction,... ...re hiring a Customer Success Manager to own and build Flai... ...response time, show rate, retention, etc.). Be the... ...increasing volume). Identify growth opportunities and... ...Comfort with light technical coordination (integrations...Full timeWork at officeFlexible hours$11 per hour
...Customer Success Manager We're redefining the $11T B2B commerce and payments... ...achieved 4x annual revenue growth, with customers signing multi... ...plans to ensure customer retention. Analyze your customer portfolio... ...and growth. Strong technical aptitude, with a desire to...Immediate startFlexible hours$70k - $95k
...Authorium is a high-growth GovTech SaaS company... ...government agencies manage administrative operations... ...impact. ABOUT THE CUSTOMER SUCCESS MANAGER ROLE We are hiring... ...translating customer technical usage and needs into... ...be measured by retention outcomes. You will be...Work at officeLocal areaHome officeFlexible hours- ...engineering teams proactively manage reliability at scale.... ...for an experienced Customer Success Manager (CSM) who... ...deeply with our technical customers, understanding... ...ecosystem. Customer Retention & Expansion: Retain and... ...Options & benefits. Growth opportunities!...Work experience placementWork at officeLocal areaRemote workFlexible hours
- ...inflection point in our growth. This role will be... ...how Alex partners with customers for long-term success. As Customer Success Manager, you'll: Own... ...up. Dig into the technical side of how customers... ...and drive proactive retention and expansion efforts...Work at office
- ...are the core of our success. At Strategy, you'll... ...Role Overview As a Customer Success Manager (CSM) at Strategy,... ...value and Net Revenue Retention (NRR) by ensuring the platform is technically optimized, strategically... ...ROI and account growth. ~ Develop and...Work at officeShift work
$200k - $260k
...Customer Success Manager, Scaled Boston, MA; New York City, NY; San Francisco... ...adoption, stickiness, retention, and expansion at scale.... ...seamless handoffs, and drive growth opportunities, with Product... ...need them most ~ Provide technical guidance. Develop deep product...Work at officeVisa sponsorship$71k - $139k
...MongoDB and Customer Success MongoDB’s mission is to empower... ...deep business and technical savvy, Customer... ...Customer Success Manager The Role As a Customer... ...You’ll drive customer retention, revenue realization,... ...success plans that foster growth and retention....Work experience placementLocal areaWorldwideFlexible hours$20k - $100k
...Customer Success Manager Arphie is building AI knowledge agents that transform... ...by leading AI labs, high-growth companies, and publicly-traded... ...Customer Health, Retention & Growth Own your book... ...communicator — able to translate technical concepts for non-technical...Relocation- ...Customer Success Manager Rainfall Health is seeking a dynamic Customer Success... ...to strong renewals and growth opportunities. What You'... ...product feedback, escalate technical issues with urgency, and advocate... ...and driving net revenue retention above 110%. ~ Excellent...Remote work
- ...As a Customer Success Manager at Campfire , you will own a portfolio of customers... ...for driving adoption, retention, and long-term success. You... ...opportunities for expansion and growth. Key Responsibilities... ..., NetSuite) ~ Strong technical aptitude and ability to learn...
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