Director, Customer Retention — Scale B2B SaaS Growth
Turn/River
Turn/River is seeking a Director of Customer Retention to work with portfolio company leadership to build and execute retention and growth strategies focused on improving net revenue retention. The role requires hands-on leadership across renewals, CS, onboarding, and professional services, with the ability to diagnose churn drivers and deploy scalable playbooks at multiple companies. #J-18808-Ljbffr Turn/River
Vacancy posted 23 hours ago
Similar jobs that could be interesting for youBased on the Director, Customer Retention — Scale B2B SaaS Growth in San Francisco, CA vacancy
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Perplexity is looking for a Scaled Enterprise Customer Success Manager to join our... ...onboarding, adoption, retention, and expansion across a high... ...outreach and identify risks or growth opportunitiesIdentify self-... ...segments, ideally in a SaaS or AI/productivity tooling...SuggestedWork at officeLocal area- ...pipeline, and providing insights for strategy. This position requires 3-5 years of B2B sales experience, particularly in SaaS. A proactive and problem-solving mindset is essential. Enjoy competitive pay and growth opportunities in a dynamic environment. #J-18808-Ljbffr BlinqSuggested
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...applies a proprietary growth engineering strategy to... ...capital to systematically scale marketing, sales and customer success at its... ...Turn/River is seeking a Director, Customer Retention to work directly with the... ...services. 4+ years in B2B SaaS, with a demonstrable track...Full timeSummer workWork at officeWork from homeHome officeMonday to FridayFlexible hours- Reacher is seeking a Head of Customer Success to lead the customer journey from onboarding... ...Customer Success initiatives and monitor retention strategies to enhance customer experience... ...a leadership role, and familiarity with SaaS metrics. Additional benefits include competitive...
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...SaaS Account Executive: San Francisco Account... ...and drive enterprise growth. You'll be running 20... ...strategy as we scale. If you thrive in high... ...years of quota-carrying B2B SaaS/enterprise sales... ...# Initial chat with Director of Sales # Mock customer call demonstration...Full time- A growing SaaS firm is seeking an Account Executive to drive sales and foster client relationships in San Francisco. The role requires 3+ years in B2B sales, preferably within SaaS or PropTech. Successful candidates will demonstrate strong communication skills, manage...Remote job
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...high-quality consumer/B2B research. Global brands... ...teams. The Role As Customer Success at Conveo, you... ...outcomes. Drive Adoption, Retention, And Expansion... ...workflows. Help customers scale from single team usage... ...impacts retention and growth, and help prioritize...$125k - $165k
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Clera
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San Francisco, CA23 hours ago- A leading software company is looking for a Customer Success Manager to manage 30-60 paying customers. This role requires a customer-... ...obsessed individual who can build relationships and ensure customer retention. Candidates should have a strong technical understanding of...
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$111k - $167k
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...management and empower our customers to completely transform... ...customer value and growth across the West region.... ...action that increases retention and expansion.WHAT YOU’... ...AI-enabled workflows to scale customer success.WHO YOU... ...needed.Experience in SaaS or with non-traditional...Live inWork at officeShift work3 days per week- ...More than 13,000 customers, including Duracell... ...senior-level Account Director organization.... ...require a blend of scaled, data-driven engagement... ...to drive retention, adoption, and expansion... ..., and uncover growth opportunities within... ...facing roles within B2B SaaS/software,...Work at office
$130k - $178k
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Fin is the AI Customer Agent company on a mission to... ...organization is scaling to meet the demands of... ...with Customer Success Directors to define enablement... ...priorities that align to retention, expansion, and... ...Experience in a high-growth B2B SaaS companyFamiliarity with...Work at officeLocal areaWork from homeFlexible hours3 days per week- Cursor is seeking an RVP, Customer Success - Digital to design and lead the... ...user base. You’ll build the scaled, tech-touch motion that drives adoption, retention, and expansion while preserving... ...plays, partnering with Product, Growth, RevOps, and Sales to deliver a...
$225k - $255k
...transforming product quality and customer satisfaction in... ...Axion's next stage of growth. Working cross-... ...customer value, durable retention, and long-term expansion... ...organization capable of scaling alongside Axion's growthThe... ...experience within Enterprise SaaS, AI, or complex...Local areaFlexible hours
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