Remote AI SaaS Support Engineer
Mercor Inc
- Remote job
Mercor is seeking to hire for its Talent Success team to enhance user experiences on its platform, ensuring prompt and professional responses to user inquiries and issues. The successful candidate will work closely with engineering to diagnose and resolve problems effectively. The role entails a significant overlap with Pacific Time hours and requires proficiency in debugging web applications, AI systems, and understanding modern web technologies. If you're enthusiastic and possess a friendly demeanor, this could be the perfect opportunity for you. #J-18808-Ljbffr Mercor Inc
- ...A leading AI Sales Assistant Company is seeking a Technical Support Engineer to join their remote team. This role is vital for ensuring users get maximum value from the platform... ...of Technical Support experience in B2B SaaS and excellent communication skills. The company...Remote work
- incident.io in New York seeks a Technical Support Engineer to provide exceptional customer support... ...resolve issues. Ideal candidates have SaaS experience, strong coding and communication... .... The role offers a competitive salary, remote working flexibility, and extensive...Remote job
- ...Get AI-powered advice on this job and more exclusive... ...enterprise leader in SaaS Management, enabling companies... ...intelligent discovery engine, Zylo continuously... ...Reporting to the Manager of Support, Zylo is seeking a skilled... ...Engineer, Entry Level (Remote) Greater Indianapolis $1...Remote workFull time
- Mercor’s Talent Success team is hiring for a remote role focused on ensuring a delightful... ...inquiries, and collaborate closely with the engineering team. The ideal applicant should have... ...development and a strong understanding of AI systems, all while maintaining professionalism...Remote job
- ...Talent Success team is seeking a candidate to provide excellent support to users on their platform. This role involves debugging web... ...experience in a high-growth tech environment. This position is remote and requires flexibility with Pacific Time hours. Join us in enhancing...Remote job
- ...communicate with users using a professional and empathetic tone. This remote role is 6 days a week, requiring alignment with Pacific Time... ...residing in Latin America. Strong debugging skills and experience with AI systems are required for this position. #J-18808-Ljbffr Mercor...Remote job
- ...We’re looking for a Technical Support Engineer to join our team. If you love... ...email, phone, chat, and remote desktop assistance. Gather and... ...support role, preferably in a B2B SaaS environment working with a... ...Unlimited token usage and access to AI tools A fast‑moving, high‑...Remote workHome office3 days per week
- ...The role includes debugging various issues and working closely with engineering to enhance product performance. This remote position requires candidates to have a strong background in web applications, AI systems, and effective communication skills, with a preference for...Remote job
- ...ensuring a quality user experience. Applicants should have a degree in a relevant field and experience with modern web applications, along with effective communication skills. The role is remote, requiring availability during Pacific Time hours. #J-18808-Ljbffr Mercor IncRemote job
$70k - $80k
...Contentsquare’s world-class support team is a major reason... ...for a Customer Support Engineer to join our global team... ...in working in a Web, SaaS and SDKs environment a... ...: hybrid and remote work policies. Generous... ...Contentsquare may use AI‑assisted tools to help...Remote workFull timeWorldwideFlexible hoursShift workWeekend workWeekday work$111k - $130k
...of people rely on Checkr for AI verification in the moments that... ...Company. Senior IT Support Engineer (P3) Checkr is building the data... ...experience working in a heavily SaaS‑based environment (Google Workspace... ...range. If this role is remote, we have listed the top to the...Remote workPermanent employmentWork at officeLocal areaRelocationFlexible hours3 days per week$90k - $125k
Launch Tennessee seeks a Support Engineer to enhance client experience for their SaaS products. The ideal candidate has over 3 years of experience in technical support... ...comfortable debugging complex issues. This fully remote role offers a competitive salary between $90K and...Remote jobFlexible hours- WhatConverts is looking for a Technical Support Engineer to provide top-notch support to customers. This fully remote role involves troubleshooting various technical issues... ...support and a strong understanding of SaaS products. Join us and be part of a team that greatly...Remote job
- An innovative tech company is seeking a Technical Support Engineer to deliver exceptional user support. This remote role requires strong problem-solving skills and 3... ...years of experience in Technical Support for B2B SaaS platforms. You will ensure customer satisfaction...Remote job
- WhatConverts is seeking a Technical Support Engineer to enhance customer satisfaction in a fully remote role. You'll work directly with users, solving complex technical... ...3+ years in technical support, experience with SaaS products, and strong communication skills. The position...Remote job
- ...growing technology company is looking for a Technical Support Engineer to join their global support team. In this fully remote role, you will be the first line of contact for... ...candidate has 1-3 years of experience in a SaaS environment, strong communication skills, and fluency...Remote job
- Zinier is seeking a Technical Support Engineer to enhance customer experience. This role involves... ...Ideal candidates should have 2-5 years of SaaS support experience, excellent... ...customer-first mentality. This position is remote-friendly, requiring occasional travel for...Remote job
$90k - $125k
Ketch is seeking a Technical Support Engineer for the East Coast to deliver quality technical support to its clients. This role requires strong... ...of experience in technical support roles, focusing on B2B SaaS environments. Ketch is committed to creating a diverse workforce...Remote job$106.7k - $121.7k
A leading financial services firm is seeking a Principal Associate, Support Engineer to ensure the reliability and performance of their SaaS product. The ideal candidate will have a strong background in system engineering and troubleshooting, with at least 4 years of experience...Remote job- Location: Fully Remote (ideally in the Americas) Coordination time: US timezone Employment... .... We are looking for a smart, AI‑native Support Engineer who operates at the intersection of product... ...role focuses on supporting a fintech SaaS platform while leveraging AI tools to...Remote workContract work
- ...on user feedback. As a fully remote company (even before COVID!),... ...: Monarch is seeking an IT Support Engineer to join our team during a period... ..., device security, and SaaS access are reliable, auditable... ...Build Scalable Automations and AI Workflows — build and maintain...Remote workWork at officeWork from homeWeekend work
$75k - $100k
...modernize through shared AI expertise and... ...exciting phase: continuing to support and evolve our established... ...to launch a new SaaS product in 2027. This role... ...facing Technical Support Engineer to support customers operating... ...days in office, 2 days remote) Employment Type: Full...Remote workPermanent employmentFull timeWork at officeWork from homeWorldwide2 days per week- ...Globys is seeking a Technical Support Engineer to investigate, diagnose, and... ...to work independently, using AI tools to accelerate thinking... ...support, application support, or SaaS support role Intermediate SQL... ...programs Lifestyle rewards Remote work #J-18808-Ljbffr Harris...Remote work
$75k - $90k
...About the team The Technical Support Engineer 2 (TSE2), Triage & Discovery... ...onsite three days a week, and remote employees onsite once a quarter... ...or onboarding workflows in a SaaS environment. Familiarity... ...Zendesk. Comfortable using AI tools to work faster and more...Remote workWork at officeLocal areaImmediate startWork from homeHome officeMonday to FridayFlexible hours3 days per week- About Nooks.ai Nooks is the AI Sales Assistant Platform... ...Our skilled Technical Support team plays a crucial... ...As a Technical Support Engineer, you’ll leverage your... ...scalable success. This is a remote role supporting PST... ...iterating B2B SaaS platforms. Demonstrated...Remote workImmediate start
$60k - $67k
Get AI-powered advice on this job and more exclusive features... ...Role We’re seeking a Technical Support Engineer to join the global support... ...our customers. This is a fully remote role with flexibility to... ..., or a similar role within a SaaS or mobile app environment. Proven...Remote workFull timeFlexible hours- Factory is bringing autonomy to software engineering. We are looking for a Technical Services Engineer to ensure customers... ...help or collaborate. Nice to Have: Experience with AI/ML or enterprise software (especially B2B SaaS) that complements Factory’s mission. Prior work at...Remote jobWork at office
- ...platform for the future. We are a remote‑first company with a global... .... As a Senior Technical Support Engineer, you will be the operational... ...You will dig into logs, use AI code tools, write scripts to... ...platforms. Background in supporting SaaS or IaaS products with...Remote work
$90k - $125k
Location Remote Employment Type Full time Location Type Remote Department Engineering Compensation $90K - $125K Job Title: Support Engineer Company Overview : Prompt... ...to support our SaaS products by bridging the... ...client experience, and AI engineering teams to identify...Remote workFull timeFlexible hours- ...bar. We also embrace AI as a force multiplier .... ...core. We win together, support each other, and celebrate... ...Brightpearl, Cin7; and SaaS connectivity solutions... ...with PST time zone if remote Basic Qualifications... ...year as a Software Test Engineer Understanding of APIs...Remote workLive inImmediate startWeekend workWeekday work
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