Accounts Receivable Collector

Job Description

Job Description

At Wilson Elser, we are redefining what it means to work at a national law firm. With more than 1,400 attorneys across 46 offices nationwide, we are recognized among the top 100 law firms by The American Lawyer and ranked #36 in the National Law Journal's survey of the nation's largest law firms.

Our continued success is built on a culture of collaboration, innovation, client service, and mutual respect. We are committed to fostering an environment where employees are empowered to grow their careers, contribute meaningfully, and thrive professionally.

Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Accounts Receivable Collector position.

This position offers a hybrid working arrangement.

The Position

This is an excellent opportunity for recent college graduates with about a year or more of professional office experience looking to take on a fast-paced role in a national law firm, as well as more experienced candidates with hands-on A/R experience looking to continue to develop their skills.

Key Responsibilities

• Produce written documents (e.g. e-mails, letters, memos, etc.) that clearly convey simple and complex issues surrounding outstanding balances.
• Review and reconcile payment applications by analyzing historical information.
• Telephone calls to clients to discuss resolution of accounts receivable balances that fall within the prescribed criteria.
• Tracking website status of invoices that are submitted electronically.
• Confirming that payments have been received from electronically submitted invoices including successfully appealed items.
• Record all collection activities within the assigned database.
• Communicate all collection activities with the assigned Partner.
• Analyze partial payments received from Clients and participate in the appeal process and write-offs.
• Conduct oneself in a professionally confident, courteous manner while communicating with the Regional Offices, Associates, Partners, Senior Management, and Client Contacts.
• Regularly inform management on all progress and significant developments in the performance of primary responsibilities.
• Independently produce quality work products.

Qualifications

• Preferred Education & Experience: Associate or Bachelors degree OR High School Diploma or GED Equivalent and 4 years of office experience, 2 of which held in collections/accounts receivable
• Industry Knowledge: Experience in law firms or professional services is a plus, especially with an understanding of law firm revenue cycle and related processes.
• Technical Proficiency:
  • Creating a basic worksheet
  • Data entry and data formatting
  • Performing calculations in an Excel worksheet by using basic formulas such as SUM
  • Identifying, sorting, and filtering data
  • Modifying the appearance of a worksheet including adjusting the layout, margins, font size, and print size.
  • VLOOKUP, XLOOKUP, pivot tables, conditional formatting
• BillBlast experience
• Strong command of Microsoft Office, specifically Outlook and Excel. Excel must have knowledge is as follows:
• Aderant, AS400 and Minisoft ARCS is advantageous but not required.
• Organizational Skills: Proven ability to prioritize and organize assigned tasks in a dynamic, high-volume environment while maintaining productivity.
• Communication: Strong verbal and written communication skills, combined with a clear ability to collaborate effectively with both internal and external clients. Additionally, ability to read cursive.

Wilson Elser offers a competitive salary and benefits package designed to support our attorneys both professionally and personally.

A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. Final salary wages offered may be outside of this range based on other reasons and individual circumstances. This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Salary Range:

$50,000—$75,000 USD

Why Should You Apply?

• Benefits: Outstanding benefits package, including 401k match and generous PTO plan
• Career Growth: Ample opportunities for professional development and advancement
• Employee Perks: Access to corporate discount plans and other benefits