Account Lead (RWD & AI Practice)

Straive is a global leader in enterprise-grade data analytics and AI solutions, committed to empowering businesses across various industries with cutting-edge technology and expert insights. Backed by EQT, a top private equity firm, we are uniquely positioned to drive innovation through significant investments and an entrepreneurial spirit. Our core focus is on delivering advanced Data Analytics & AI Solutions. By combining sophisticated technology with subject matter expertise, we deliver material impact on our clients' topline and streamline their operations. We specialize in providing tailored solutions across financial services, CPG, legal, pharma, life sciences, retail and logistics, helping them build robust data analytics and AI capabilities. With a client base spanning 30 countries, Straive's strategically located teams operate from eight countries and is headquartered in Singapore. This global presence enables us to offer localized expertise with a worldwide perspective. Join Straive to be part of a dynamic team at the forefront of data analytics and AI innovation. Here, you'll have the opportunity to contribute to transformative projects, supported by significant investments and an entrepreneurial drive fueled by our partnership with EQT. Website: Job Title: Account Lead (RWD & AI Practice) Location: Remote (NJ preferred) Employment Type: FTE Role Overview: We are seeking a seasoned Account Lead/Manager with deep domain expertise in Real-World Data (RWD), healthcare analytics, and AI/ML data solutions. In this role, you will serve as the primary commercial and strategic owner for major life sciences and healthcare accounts. You will be responsible for driving account growth, expanding the client relationship, securing renewals, and identifying new business opportunities by aligning our technical, RWD, and AI practice capabilities with client business objectives. You will work closely with internal delivery managers, data science teams, and client executives to translate complex client goals into high-impact data initiatives while maintaining total account health, retention, and profitability. Key Responsibilities Account Growth & Revenue Management: Own account P&L, retention, and expansion targets. Identify cross-sell and up-sell opportunities across client business units to grow the account footprint. Client Relationship & Strategic Advisory: Serve as the advisor to multiple stakeholders from customer, understanding their business goals and showcasing how RWD pipelines and AI solutions drive business value. Solution Strategy & RWD Alignment: Leverage a strong understanding of Real-World Data (EHR/EMR, medical/pharmacy claims, registries, clinical trials) to identify new client use cases, shape data strategies, and position internal capability offerings. AI & Analytics Opportunity Scoping: Partner with internal AI/ML and data analytics leads to scope proposals, define solution architecture requirements, enable coordination between internal teams and write statements of work (SOWs) for various data analyst, science and engineering initiatives. Governance & Delivery Oversight: Oversee client satisfaction, key performance metrics (KPIs), and high-level delivery milestones. Function as the primary commercial escalation point while collaborating with Delivery Heads to ensure smooth execution. Contracting & Compliance: Navigate complex healthcare contracting, pricing models, statements of work (SOWs), and ensure strict alignment with global healthcare data privacy frameworks (HIPAA, GDPR). Required Skills & Qualifications Experience: 12+ years of total experience in IT/Tech account management or consultative client roles, with at least 5+ years focused specifically on RWD, healthcare analytics, or life sciences data solutions. Domain Expertise: Deep understanding of Real-World Data (RWD) assets (OMOP, FHIR, EHR, claims datasets) and how pharmaceutical, biotech, and healthcare organizations leverage data for clinical research and commercial operations. Technical & AI Acumen: Strong working knowledge of data pipelines, enterprise cloud environments (AWS, Azure, GCP), and AI/ML concepts to credibly scope solutions with client technology leaders. Commercial Leadership: Proven track record of managing high-stakes enterprise accounts, building multi-million dollar portfolios, and running end-to-end account sales cycles. Communication & Negotiation: Exceptional executive-level communication, presentation, and contract negotiation skills. This job description is not intended to cover or contain a comprehensive listing of all responsibilities, duties, or activities that are required. Responsibilities, duties, and/or activities may change, or new ones may be added at any time with or without notice. If you are a motivated professional with a passion for delivering impactful solutions, we’d love to hear from you. Apply today to be part of a dynamic and forward-thinking team at Straive. “Straive is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.”