Operations Coordinator

People Operations CoordinatorChicago, Illinois, United StatesWho We AreThe real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators, and problem solvers to help us create it.Who You AreMetropolis is seeking a People Operations Coordinator to join our team. In this role, you will focus on managing employee data, supporting new hire onboarding and orientation, handling various HR inquiries, and assisting with reporting.What You'll DoManage and respond to inquiries from employees and managers across multiple HR and payroll inboxesAccurately enter and maintain employee information in HRIS systems, including AS400 and Dayforce, for transfers, promotions, salary changes, and terminationsFacilitate the new hire process from ICIMS to the AS400, ensuring timely and accurate onboarding dataReview and verify employee change documents to ensure completeness and proper authorizationSort incoming mail and process payroll-related documents, including garnishments and requests, for upload to ADPActively participate in cross-training initiatives across various People Operations functions to develop a broad understanding of the departmentAssist with the creation and distribution of daily, weekly, and monthly HR and payroll reportsTake ownership of and contribute to special projects as assigned, gaining exposure to various People Operations initiativesAssist in the organization and set-up of New Metropolite Orientation (NMO), our onboarding program, including coordinating the IT setupWhat We're Looking For1+ years of professional experience within a corporate settingProficiency in Microsoft Excel and Google Sheets; as well as familiarity with Google WorkspaceBasic understanding of HR/People data managementStrong attention to detail and accuracyExcellent organizational and time management skills with the ability to manage multiple tasks and meet deadlinesAbility to communicate effectively, both orally and in writingEagerness to learn HRIS systems (AS400, Dayforce, ICIMS) and reporting toolsExperience leveraging AI tools to transform static workflows into responsive, high-output processes4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base pay for this position is $24.00 USD to $29.00 USD hourly. The actual base pay offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base pay is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans, and more.Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.