Intermediate Information Services Support Analyst - Oracle

Overview

Our teams shape strategic initiatives, have passion, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do . Indiana University Health is seeking individuals who embody these values to join our IS Enterprise Analytics team in the role of Intermediate Information Services Support Analyst. This position is a full-time, hybrid role with onsite responsibilities in Indianapolis, IN. Candidates within a drivable commute distance to Indianapolis will be considered.

If you're passionate about leveraging data to drive business solutions, this role offers the opportunity to make a meaningful impact within IU Health's Oracle HCM environment. You'll partner with Product Owners and HR systems teams to develop reporting and analytics solutions using Oracle SQL, BI Publisher, OTBI, and Fusion Data Intelligence. Working in an Agile environment, you'll help enhance reporting capabilities, support key business initiatives, and serve as a valued technical contributor on a highly collaborative team. Strong Oracle reporting and SQL expertise are essential for success in this role.

Role Responsibilities

• Provides end user support using pertinent data and facts to identify and solve a range of moderately complex and non-standard requests and issues under moderate level of guidance and direction.
• Works collaboratively with technical and business team members to conduct problem research, root cause analysis and issue resolution.
• Participates in the implementation of application upgrades and installation of new releases.
• Maintains working knowledge of applications within their domain.
• Contributes to the overall support knowledgebase and training to other business and IT team members. Prioritizes and organizes own work.

Candidate Qualifications

Candidates for the position will be evaluated according to the following criteria and competencies.

Preferred:

• 3-5 years' experience in SQL
• Experience in Oracle BIP, OTBI, FDI
• Experience in Oracle HCM reporting

Required:

• Bachelor's degree preferred or equivalent experience.

• 3-5 years of experience required.

• Requires Experience implementing or supporting applications. Ex. ERP, HR Payroll and Finance.

• Requires experience with MS Office (PowerPoint, Vizio, Word).

• Requires experience facilitating/ leading requirement gathering sessions.

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana's largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation's healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals, and $8.64 billion in operating revenue. The system's programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.