Onsite IT Help Desk Analyst - Tier I Support
KeenLogic
KeenLogic is seeking a talented Tier I Analyst to join our on-site team in Alexandria, VA. The role requires handling routine technical issues in a fast-paced, consultative environment, with opportunities to escalate to Tier II for more complex support. The ideal candidate has a Bachelor's degree and at least one year of relevant experience in hardware/app support and incident management, plus strong communication skills. This is a full-time, on-site position Monday through Friday. #J-18808-Ljbffr KeenLogic
- KeenLogic is seeking a self-motivated Tier II Help Desk Analyst to support deskside and remote users in Alexandria, VA. The role is onsite and full-time, Monday through Friday, with responsibilities across Windows and Apple workstations and several custom business applications...SuggestedFull timeRemote workMonday to Friday
- Inserso Corporation is seeking a Network Support Technician to provide both onsite and remote Tier 2 support for our DHS customers. In this role, you'll need to quickly resolve user IT issues, ensuring minimal downtime and maintaining various IT services. Ideal candidates...SuggestedRemote job
- ...A government services provider is seeking a Help Desk Technician - Tier 1 to provide technical support and excellent customer service. Responsibilities include... ...strong communication skills. This full-time position is onsite in Falls Church, VA, and offers competitive...SuggestedFull time
- ...looking for a talented and self-motivated Tier I Analyst with the ability to work in a challenging,... ..., VA. This position is full-time and onsite, Monday- Friday. The candidate will be responsible for call center support of an environment composed of 90% Intel based...SuggestedFull timeRemote workMonday to Friday
- ...Dynamics Information Technology (GDIT) is seeking a Deskside Support Technician to provide Tier 2 IT support for NIH users on the Bethesda campus. You will... ...installs, and asset documentation. You will work onsite, manage incidents in ServiceNow, use Intune and JAMF, maintain...Suggested
- Inserso Corporation is seeking a Network Support Technician to provide both onsite and remote Tier 2 support to DHS customers. This role involves troubleshooting a variety of IT issues including hardware, software, and network diagnostics. You will work under the supervision...Remote job
- Inserso is seeking Network Support Technicians to provide both onsite and remote Tier 2 support for DHS customers. The role involves troubleshooting a variety of IT issues including hardware, software, and network services. The ideal candidate will possess an Associate...Remote job
$25 per hour
...Tier 1 Help Desk AnalystAre you ready to enhance your skills and build your... ...Military, Intelligence & Operations Support (MIOS) could be the place for... ...seeking a Tier 1 Help Desk Analyst to help contribute to our... ..., and maintenance of IT systems.Provides first-level...Work at officeLocal areaRemote work- ...Chenega Corporation is looking for a Tier 1 Help Desk Analyst in Arlington, VA. The role focuses on providing technical support, troubleshooting issues, and ensuring customer satisfaction. Candidates must have an Associate's degree or equivalent experience, along with...
- Chenega MIOS seeks a Tier 2 Service Desk Analyst in Arlington, VA to provide advanced technical support for classified and unclassified IT environments. You will handle escalations, troubleshoot complex issues, and support system maintenance across multiple secure networks...
- Chenega MIOS in Arlington, VA is seeking a Tier 1 Help Desk Analyst to support federal IT operations. You’ll diagnose and resolve issues, provide first‑level user support, and maintain incident tickets while collaborating with Tier 3 teams to minimize downtime. The role...
- STOPSO in Arlington, VA is seeking a Service Desk Analyst to support a high-profile DoD customer. This full-time onsite role runs Monday through Friday, 7:00am-4:00pm, with... ...after-hours as needed. You will resolve Tier I and II incidents for a 4,000-user environment...Full timeMonday to Friday
- ...technology, and transformation, helping agencies solve complex... ...Summary Aretum is seeking a Tier II Support Technician - Junior to provide... ...service while supporting both onsite and remote users in a fast-paced... ...knowledge records within an IT service management platform such...Temporary workWork at officeLocal areaRemote workRelocation
- Aretum is hiring a Tier II Support Technician - Junior to deliver advanced technical support for end users across Windows, macOS, iOS, and... ...paced federal contracting environment. The role supports both onsite and remote users, with a focus on customer service,...Remote job
- Chenega MIOS is seeking a Tier 2 Service Desk Analyst in Arlington, VA to provide advanced technical support for secure IT environments supporting a federal government client. The role focuses on escalated issue resolution, system maintenance, and adherence to DoD standards...
- Chenega MIOS in Arlington, VA is seeking a Tier 2 Help Desk Analyst to provide advanced support for classified and unclassified IT environments supporting a federal government customer. You will troubleshoot complex issues, maintain security compliance, and collaborate...
- Njvc LLC is seeking a Tier 1 Help Desk Analyst in Arlington, VA. This role involves providing first-level support for IT systems, diagnosing issues, and ensuring user satisfaction. The ideal candidate will have a relevant degree or equivalent experience, DoD IAT Level...
- Chenega MIOS in Arlington, VA seeks a Tier 2 Help Desk Analyst to provide advanced IT support in classified and unclassified environments for a federal government customer. The role emphasizes incident resolution, root-cause analysis, and adherence to DoD standards, SLOs...
- ...Solutions, Inc. (STOPSO) is seeking a Service Desk Analyst to support a high-profile DoD customer in Arlington, VA. This full-time, onsite role runs Monday through Friday, 7:00am-4:0... ...-hours coverage as needed. You will handle Tier I/II incidents, manage tickets for a 4,000-...Full timeMonday to Friday
- Network Coverage is seeking a Service Desk Specialist II to provide Tier 2 support for client IT environments, including servers, desktops, networks, and security. You will work on-site at client locations as part of the Service Operations team, escalating where needed...
- ...We are a leading provider of IT Support services and technology solutions... ...are looking for a full-time Tier 1-Tier 2 Windows Desktop and System... ...work from Reston office. All onsite visits are pre-scheduled well... ...with clients directly, help explain technical issues in simplistic...Full timeWork at officeRemote work
- GDIT is seeking a Service Desk Specialist to provide Tier II IT operations support in a fast-paced, ITIL-oriented environment. You will handle incidents, service requests, and end-user training, ensuring timely resolution and clear communication. You will work with multiple...
$29.52 per hour
...Summary Tier 1 Helpdesk Analyst Arlington, VA Are you ready to enhance your skills... ..., Intelligence & Operations Support (MIOS) could be the place... ...SecuriGence is seeking a Tier 1 Help Desk Analyst to help contribute... ..., and maintenance of IT systems. Provides first-level...Work at officeLocal areaRemote work$39 per hour
...Description Job Title: Deskside Support Technician (Tier II) Location: Washington, DC... ...Contractor Work Model: Onsite – onsite Pay: $39/h Security... ...Past experience providing IT (Tier II) support in a Windows... ...across North America. We help clients get work done more efficiently...Contract workFor contractorsWork at officeLocal area- ...seeks experienced Service Desk Agents, Tier 2, for support of the US House of Representatives... ...complex. Mission:The IT Service Desk Representative... ...hybrid Service Desk coverage, onsite technical support,... ...please tell us how we can help by contacting us at recruiting...Work at officeLocal areaRemote work
$24 - $25 per hour
...Description Job Description Position Title: Tier 1 Help Desk Technician Location: Washington DC... ...Schedule: 9am – 5pm, Monday – Friday, Onsite Benefits: This position is... ...maintenance, software installation, end-user support, including training to ensure end-user...Contract workWork experience placementWork at officeLocal areaMonday to Friday$22.5 - $24.04 per hour
...excellence while delivering high-quality IT services to our federal government... ...Opportunity RCG is seeking a Help Desk Specialist II (Tier II) to support an ongoing federal contract in... ...and supplies. Escort IT vendors onsite. Log, track, and resolve incidents...Hourly payOngoing contractPermanent employmentFull timeWork at officeRemote work- ...bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest... ...WILL MAKE AN IMPACT: Provide routine Tier 1 technical support to onsite and remote customers via phone, chat, email,...Remote workAll shiftsShift workNight shiftWeekend work
- ...Requirements: Bachelor’s degree in IT, Computer Science, or related... ...The program provides comprehensive Tier 1, Tier 2, and Tier 3 IT Infrastructure Support services to sustain and enhance its... ...Position Description: The Tier 2 Help Desk Specialist provides advanced technical...For contractorsRemote work
$18 - $20 per hour
...Miles of Silver Spring, MD | 8 Weeks Onsite Training Required Hourly Rate: $18.... ...The Opportunity RCG is seeking a Help Desk Tier I Specialist to support an ongoing federal contract in Silver... ...events, meetings, conferences, and IT asset inventories ~Create, update,...Hourly payOngoing contractFull timeWork at officeRemote workHome officeMonday to FridayShift work
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