Office Manager-MEHR
Good Shepherd Services
Office Manager
Reports To: Program Director, McLaughlin East Harlem Residence
Location: 55 East 110th Street, New York, NY, 10029
Schedule: 35 Hours Week/ Non-Exempt (Position requires staff to be onsite and evening flexibility. Hybrid is at discretion of program leadership)
Salary Range: 47k-53k Based on relevant post graduate experience
Job Summary: The McLaughlin East Harlem Residence is an innovative 51 bed residential program for young adults who are preparing to transition to independent living. The Office Manager is responsible for standard office management and building management as well as providing specific administrative support to the Program Director, Social Work Supervisor and office overall. This include providing support to the Street Outreach Program sharing office space on site.
Major Duties:
- Process clerical material, including typing and filing program and administrative correspondence.
- Assist MEHR Management team with creation and distribution of team meeting agenda; update monthly calendar for staff.
- Maintain and track petty cash, distribution of checks, distribution of youth stipends, and all other financial transactions.
- Dissemination of program information electronically to all tenants including but not limited to program events, workshops, trips, maintenance updates, etc.
- Enter tenant payments into Salesforce.
- Coordinate program events, including setting up for meetings, ordering food, and reserving van usage.
- Purchase and maintain inventory of office, kitchen and new intake supplies.
- Order furniture for NY/NYIII tenants moving in.
- Replenish baby pantry supplies for family tenants.
- Process incoming and outgoing program mail.
- Log rent payments from HRA and tenants.
- Maintain office equipment including but not limited to the office copier, when needed.
- Coordinate with MEHR and SOP Program Directors when staff need to be scheduled for mandated training.
- Coordinate with IT Department on the creation/deletion of username and passwords for new residents and staff, and creation/deletion of key cards to enter the building.
- Responsible for ordering building supplies for the Building Super/Facilities team.
- Track maintenance needs of the two SOP vans and MEHR van, and coordinate service when needed.
- In collaboration with the SOP Program Director, order Street Outreach Program supplies on a monthly basis.
- Ensure the SOP storage shed is properly stocked with program supplies.
- Coordinate with the SOP Program Director the proper continued use of the rental storage unit.
- Coordinate with the SOP and MEHR Program Directors scheduling of interviews for vacant positions.
- Collaborate with SOP Program Director on monthly disbursement of program calendar.
- Assisting SOP Program Director in collaborating with community partners when there are community events the SOP team should be present for.
- Support the trauma informed work done in the program to create a non-violent and trauma- sensitive culture.
- Perform other duties as assigned.
Minimum Qualifications:
- High School Diploma or GED required. Bachelor's degree preferred
- Excellent verbal, written, and organizational skills required
- Administrative experience in a non-profit organization preferred
- Must have excellent clerical and computer skills, as well as the ability to handle multiple tasks simultaneously
- Flexible hours, including the ability to work some weekends and evenings, to ensure access and availability
- Must have commitment to work from a strength based, youth development and trauma- informed perspective
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