Corporate Account Manager

Corporate Account ManagerWe are seeking a dynamic and motivated Corporate Account Manager to join the OFS Family. The successful candidate will play a pivotal role in cultivating and managing relationships with our valued clients, with the primary focus on the Edward Jones accounts. You will serve as the primary point of contact for specific territories, addressing their needs and delivering exceptional customer service.Responsibilities will include, but not limited to, the following:Ensure that all customer and project requirements are met by maintaining cohesive interaction with internal teamsReview and maintenance of ordersProvide assistance with customer requests to ensure their needs are met with a focus on enhancing the customer experienceAddress customer complaints and monitor all procedures to ensure their satisfactionTo build and maintain strong customer relationships, while acquiring and developing new onesCreate a client experience that is consistent, positive and repeatableQualifications:Ability to work effectively and efficiently in a team atmospherePeople-oriented with skills in relationship buildingAbility to multi-task and meet deadlinesSkilled in communication, troubleshooting and decision-making skillsExperience:Post-secondary education preferredPrior experience in service or furniture industry is recommended