Front Desk Attendant at All American Indoor Sports

Front Desk Staff PositionAll American Indoor Sports (AAIS) is seeking friendly, professional, and reliable team members to join our Front Desk staff. As the first point of contact for our guests, you'll play a key role in providing exceptional customer service, checking in members, assisting with inquiries, and helping ensure a smooth and enjoyable experience at our facilities. Founded in 1985, All American Indoor Sports is Kansas City's premier indoor sports organization, operating two locations in Lenexa and Overland Park, Kansas. We offer competitive and recreational sports leagues for adults and youth, and proudly run Lil' Kickers, KC's top-rated child development soccer program for children ages 18 months to 9 years, available year-round. Join the AAIS team and be part of a dynamic, fast-paced environment where your enthusiasm and professionalism help create a positive experience for every guest who walks through our doors!Key ResponsibilitiesProvide professional, efficient, and courteous service to all guests and team membersGreet every guest with enthusiasm, warmth, and a positive attitudeAnticipate guest needs and offer assistance proactivelyHandle check-ins, phone calls, inquiries, and basic guest issues or complaintsMaintain a clean, organized, and welcoming front desk areaDemonstrate strong multitasking abilities while managing guest satisfactionPossess knowledge of AAIS programs, schedules, and facility amenitiesEstablish and maintain positive relationships with members, staff, and visitorsRespond appropriately and efficiently in emergency situationsPersonal AttributesStrong organizational, communication, and interpersonal skillsAble to work independently and use sound judgmentApproachable, dependable, and solutions-orientedCapable of handling sensitive and confidential information with discretionDemonstrates a professional appearance and demeanor at all timesPositive, team-oriented mindset and strong work ethicSelf-motivated and goal-focusedQualifications & ExperienceHigh school diploma or equivalent requiredMinimum one year of customer service experience preferredStrong cash handling and credit card transaction experienceAbility to adapt to guest needs and handle special situations with easeMust be available to work evenings, weekends, and holidaysCPR certification required (or must be obtained within 60 days of hire)Must be authorized to work in the United StatesPhysical RequirementsAbility to sit, stand, walk, bend, stoop, push, and pull frequentlyAble to lift and carry up to 35 lbsEffective verbal and written communication skills requiredSchedule & CompensationHours: 20–40 hours per weekShifts: Day and evening shifts availableWeekly Availability: Monday–Friday, with weekend availability requiredPay Rate: $12–$15/hour, based on experienceIt is the policy of All American Indoor Sports, to provide equal employment opportunities to all qualified persons and to administer all aspects and conditions of employment without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical or mental disability, medical condition, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. The company takes allegations of discrimination, harassment and retaliation very seriously and will promptly conduct an investigation when warranted.Are You?Energetic, Positive, Animated, Enthusiastic, ReliableIf so Challenger Sports is looking for you!Challenger Sports is the nation's leading provider of soccer camps and clinics and we're looking to expand our nationwide Soccer Academy and Tiny Tykes programs.What is TinyTykes?TinyTykes is a FUNdamental introduction to the game of soccer for players aged 2-6. Players learn the introductory skills of soccer through you teaching them fun games and stories in weekly classes lasting 45 mins each. Our soccer experts and child development professionals have designed an innovative curriculum for you to follow which introduces young soccer stars to the basic skills needed in soccer as well as developing their motor, social, and psychological skills.What is the Challenger Soccer Academy?Challenger Soccer Academy offers professional year-round coaching to recreation and/or competitive players and teams aged 5 - 18 years old.