Restoration Office Coordinator

divh2Job Title/h2pServiceMaster by GBS is a family-owned white glove restoration company specializing in water, fire, and damage restoration for homes and businesses./ph3About This Role/h3pThis is not a sit-back-and-wait job. Every day is different youll be managing communications, keeping jobs on track, coordinating with field crews, and learning new systems. Because we operate at a white glove level, attention to detail and professionalism arent optional theyre the baseline. We dont care if youve never worked in restoration before. We care that youre sharp, reliable, and ready to grow./ph3What Youll Actually Do/h3ulliManage emails and communications with adjusters, clients, and vendors professionally and promptly/liliFollow up with customers after job completion to ensure satisfaction/liliKeep jobs organized and up to date across multiple platforms/liliCoordinate with field crews make sure they have what they need and that everything is documented/liliMonitor and manage inventory across the office, kitchen, bathroom, and warehouse and coordinate supply orders when things are running low/liliFill out paperwork and help track job progress/liliLearn industry software (Xactimate and others) training provided/liliUphold our white glove standard in every task, big or small/li/ulh3What Were Looking For/h3ulliStrong reading and writing skills you will be writing professional emails and communicating with clients and adjusters/liliTech savvy youll be working across multiple platforms and tools daily/liliFast thinker who can problem-solve without being told what to do every step of the way/liliSomeone who researches and figures things out when they dont know the answer/liliHigh attention to detail at a white glove company, the small things matter/liliReliability we need someone who shows up and follows through, every time/liliLong-term mindset we want to invest in the right person and grow together/liliSpanish speaker is a plus/li/ulh3Experience/h3pNo restoration experience required. Well teach you everything you need to know. If youve worked in an office, in construction, or in any role where you had to juggle multiple tasks and think on your feet thats a plus. What matters most is that youre a quick learner with drive and a high personal standard./ph3Compensation/h3pThis role starts at $50,000 with the potential to grow to $75,000 and beyond. Your salary grows as you grow the more you learn, the more responsibility you take on, and the more value you bring to the team, the more youll earn. Were not looking for someone to fill a seat. Were looking for someone to build a career with us./ph3Location Availability/h3pOur office is located in Valley Stream, NY. Because we are an emergency service company, we occasionally require staff to come in on short notice. Candidates must be located within reasonable commuting distance and have reliable transportation./ph3How To Apply/h3pSend your resume and a cover letter that answers this question: Tell us about a time you had to figure something out with little to no guidance. What did you do and what was the outcome?/ppApplications without a cover letter will not be considered./p/div