ADMINISTRATIVE ASSISTANT II

Administrative Assistant II - 67072277

This position is not a telework position and is required to report to the APD office in the area it serves.

The Benefits of Working for the State of Florida Working for the State of Florida is more than a paycheck. The State's total compensation package for eligible employees features a highly competitive set of employee benefits, including: Annual and Sick Leave benefits. Nine paid holidays and one Personal Holiday each year. State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options. Retirement plan options, including employer contributions (For more information, please click Flexible Spending Accounts. Tuition waivers. And more! For a more complete list of benefits, visit Paid Maternity and Parental Leave.

The Agency seeks team members who demonstrate the qualities of being humble, hungry, and smart and lead others to embody the same. This entails lacking excessive ego, sharing credit, being self-motivated, and exercising good judgment and intuition regarding the subtleties of group dynamics. This position with APD will serve staff and management across the Agency. Your work will impact the workplace culture, our community, and the population we serve as we continuously strive to achieve the Agency's mission.

*Responses to the qualifying questions are required and must be verifiable based on your submitted application, and "see resume" will not be considered an acceptable response.

SALARY RANGE $34,873.00- $47,090.00 Annually $1,341.26 - $1,811.15 Bi-weekly

Position Summary

This is an administrative position assisting the Regional Operations Manager in the operation of the Central Region. The employee provides administrative and fiscal support, researches and gathers data, prepares draft reports and correspondence, recommends and implements operational administrative systems, and works collaboratively with all Work Stream Leads and administrative support staff.

The Work You Will Do

Manages correspondence, phone, and email communications, ensuring timely and accurate routing. It drafts routine reports and correspondence, maintains document filing, handles calls for the ROM/designee, and prepares meeting agendas and minutes assigned. Serves as a liaison for the ROM with regional staff, maintains a tracker for staff assignments, coordinates meetings, helps the ROM meet deadlines, makes routine staff assignments, and assists with travel arrangements and reimbursements. Creates and processes non-contracted invoices using IFS and ABC systems, completes office supply purchases via My Florida Marketplace, ensures provider enrollment, monitors invoice status, maintains invoice filing, and serves as a liaison between regional units, state office, providers, and consumers. Collects and organizes operational data. Creates and maintains spreadsheets or other automated data collection systems to track performance regarding deadlines, workload and other administrative activity. Prepares a regular report of staff performance on key indicators such as timeliness to deadline assignments as assigned by ROM. Provides support for other administrative staff and makes recommendations to the ROM for improvements in systems and routines. Observes administrative operations and makes recommendations to the ROM for improvements in systems and routines. Aids in problem resolution and troubleshooting. Provides training and technical assistance to staff regarding use of automated office equipment and administrative systems.

Minimum Qualifications

High school diploma or its equivalent. Must have at least two years administrative or clerical experience. Customer service experience. Experience in using Microsoft applications. Knowledge of: Microsoft Office and programs including Outlook, PowerPoint, Word, Excel, Access. Invoicing and accounting. Ability to: Develop and manage spreadsheets. Track and schedule appointments.