Front Desk Agent

Night Auditor Wanted!Compensation: $19.00 to $23.00 per hour, Full-Time Night AuditNight Auditor – Overnight Front DeskHyatt House Pleasant Hill Pleasant Hill, CaliforniaHyatt House Pleasant Hill is looking for a reliable, professional, and guest-focused Night Auditor to join our team. This position is ideal for someone who works well independently, remains calm under pressure, and takes pride in delivering excellent service throughout the overnight shift.Key Responsibilities:Welcome guests and handle overnight check-ins and check-outsRespond promptly and professionally to guest questions and requestsComplete nightly audit procedures and balance daily hotel transactionsReview reservations, payments, postings, and guest accounts for accuracyPrepare required reports for hotel managementAnswer telephone calls and assist with overnight reservationsMonitor the property and promptly report safety, security, or maintenance concernsKeep the front desk, lobby, and guest-facing areas organized and presentableCommunicate important overnight activity to the morning teamFollow Hyatt standards and hotel policies at all timesWhat We're Looking For:Dependable and consistently punctualComfortable working independently during overnight hoursFriendly, professional, and confident when assisting guestsStrong attention to detail and basic computer skillsAble to handle difficult situations calmly and use good judgmentPrevious hotel, front desk, customer service, or night audit experience is preferredMust be available to work overnight shifts, including weekends and holidays as scheduledWhy Join Us?At Hyatt House Pleasant Hill, you will become part of a supportive team that values hospitality, accountability, and professional growth. We are looking for someone who wants more than just an overnight job—someone who genuinely cares about our guests and the success of the hotel.Job Type: PM Shifts, Night Audits Schedule: Overnight Shift Pay: $19.00-$23.00 (room for growth) and based on previous experience.If you are responsible, detail-oriented, and passionate about hospitality, we would love to hear from you.Apply today by submitting your résumé and availability. HYATT Hotels