Clinical Risk and Safety Manager

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit SUMMARY The Risk and Safety Manager oversees clinical risk management and patient safety across surgery centers. This role develops and implements safety strategies, ensures regulatory compliance, and serves as a subject matter expert to identify, assess, and mitigate risks affecting patients and visitors. It partners closely with clinical leadership and related teams to promote a culture of safety and high-quality care. RESPONSIBILITIES Lead patient safety and risk management programs for surgical operations Identify, investigate, and mitigate safety risks, adverse events, and near misses Ensure compliance with regulatory reporting and organizational policies Conduct root cause analyses and drive continuous improvement initiatives Provide consultation, training, and guidance to clinical teams Support patient grievance resolution related to safety concerns Monitor trends and recommend process improvements to reduce risk Collaborate cross-functionally to strengthen safety practices and outcomes QUALIFICATIONS Knowledge of healthcare risk management principles and healthcare standards of practice. Knowledge of regulatory requirements related to patient safety reporting, adverse events, and grievance management. Understanding of professional and general liability and liability insurance practices. Strong investigative skills, including incident analysis and witness interviewing techniques. Demonstrated negotiation and conflict resolution skills. Ability to manage critical situations in a professional, objective, and effective manner. Ability to make independent, real-time decisions within the clinical risk management and patient safety scope of responsibility. Ability to build trust and collaborate effectively with clinical leaders and staff. Ability to work independently, prioritize responsibilities, and meet deadlines. Strong presentation and facilitation skills with the ability to educate and train clinical personnel. EDUCATION AND EXPERIENCE Bachelor’s Degree: Preferred (Healthcare Administration, Health and Safety, or related field) 3 - 5 of experience in healthcare, including behavioral health risk management or a related field, required. 3 - 5 years of experience in a clinical role or clinical management preferred. SYSTEMS AND TECHNOLOGY Proficient in Microsoft Office 365 Proficiency with electronic reporting and documentation systems related to risk management and patient safety. LOCATION Preferred location for this position is at our Corporate Headquarters in St Louis, Missouri where we offer a hybrid work schedule. Candidates living in Alabama, Arizona, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Michigan, Minnesota, Missouri, New Jersey, N. Carolina, Ohio, Oklahoma, Pennsylvania, Texas and Virginia may also be considered for remote work. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, reach with arms and hands, talk and hear. The individual must occasionally lift and/or move up to 50+ pounds. Specific vision abilities required for this job include close vision, distance vision and ability to adjust focus. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. #J-18808-Ljbffr