Senior Customer Success Lead: Growth & Retention (Remote)
Panoptyc
New York, NY
- Remote job
Panoptyc is seeking a senior, proactive Customer Success Manager (Growth) who does more than check the box on customer calls. This is a high-ownership, individual contributor role designed for a problem solver who digs into customer pain points, takes rigorous notes, and communicates feedback relentlessly across internal teams to drive growth and retention. You will own the end-to-end post-sale lifecycle—from kickoff calls to unearthing friction, resolving operational issues, and driving upsell #J-18808-Ljbffr Panoptyc
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Senior Customer Success Lead: Growth & Retention (Remote) in New York, NY vacancy
- An education service provider is seeking a dynamic Customer Success Manager to work remotely from New Jersey. The role involves building strong... ...ensuring their satisfaction, and driving customer retention and growth. The ideal candidate has over 3 years of experience...Remote job
- ElevenLabs is seeking a Customer Success Lead to direct a Western Europe CS team and to balance people leadership with strategic, hands-on customer... ...with a player‑coach approach across renewal cycles. This remote-first role can be executed from anywhere in Europe, with...Remote jobSenior
- PassFort is seeking a Senior Customer Success Manager to lead enterprise relationships in Texas and drive customer... ..., and are adept at SaaS customer retention. The position offers competitive... ...and various benefits, including a remote work budget and personal development...Remote workSenior
- Unite Us is seeking a Customer Success Executive for Nebraska to own retention and growth for a strategic book of business. You’ll... ...complex renewals and upsells. This senior IC role requires cross-... ...operating with high autonomy from a remote US base. #J-18808-Ljbffr Unite...Remote jobSenior
- House Rx is seeking a Sr. Customer Success Manager to lead customer initiatives across success, pharmacy operations, and financial growth. The role requires travel to customer sites up to... ...reviews. This position supports a remote-first culture with onsite as needed....Remote jobSenior
- ...fastest AI research platform, is seeking an experienced Customer Success Manager to own the post-sale journey for enterprise clients... ...paced environment. You will manage onboarding, adoption, retention, and growth; act as the main day-to-day contact for key accounts;...
- Bond is seeking a hungry Customer Success Lead to own the entire post-sale experience—from onboarding and activation to retention and expansion. You'll work directly with the founders... ...crafting. As a founding member of Bond's growth team, you'll design the Customer...
- United States Digital Space LLC is seeking a Senior Customer Success Manager to oversee a portfolio of large, high-touch strategic customers... ...with key stakeholders, monitor health metrics, drive retention and revenue growth, and collaborate with finance, product, and technical...Remote jobSenior
- Everyday Dose Inc is seeking a Senior Retention Manager to own onboarding, loyalty and lifecycle... ...individual contributor role is fully remote with a hybrid option for candidates based... ...to drive compelling retention outcomes and growth. #J-18808-Ljbffr Everyday Dose IncRemote jobSenior
- ...strategic, data-driven Manager, Enterprise Client Success to lead the team responsible for the company’s most complex and high-value customer relationships. This remote-first role owns enterprise retention and growth, builds scalable processes, and develops a high-performing...Remote workSenior
- ...for an experienced Retention and Customer Experience Lead to help us build lasting... ...is a full-time, remote role with a working... ...sustainable business growth. You'll take ownership... ..., Finance, Customer Success, Billing, and... ...field, preferably in a senior or lead role Excellent...Remote workFull timeWorldwideFlexible hours
- CaptivateIQ seeks a Senior Commercial Customer Success Manager to own a portfolio of 45-55 mid-market accounts, driving adoption, retention, and growth. You’ll lead multi-quarter success plans, align stakeholders... ...reviews, and manage escalations with #J-18808-Ljbffr Remote JobsRemote workSenior
- Twilio is seeking a Senior Customer Success Manager for the Segment team. You will drive post-sales success for our largest customers, coordinating... ..., own executive relationships, and promote adoption, retention, and growth. This role emphasizes data-driven insights and cross-...Remote jobSenior
- Fundraise Up is seeking a Senior Product Manager, OX Growth to own retention, adoption, and expansion across active organizations. You will centralize cross... ...before delivery, driving measurable impact on APV and ARR per Active Customer. #J-18808-Ljbffr Fundraise UpRemote jobSenior
- MyFitnessPal, Inc. is seeking a Sr. Client Success Manager (CSM) to serve as the... ...in the United States. You will ensure retention, satisfaction and growth through exceptional relationship management... ...execution oversight. You will lead onboarding, collaborate with internal...Remote jobSenior
- Fundraise Up is looking for a Senior Product Manager, OX Growth, to enhance retention and product adoption among active organizations. In this role, you'll create strategies that ensure nonprofits extract maximum value from our platform. We seek someone with substantial...Remote jobSeniorWorldwide
- Vercel is seeking a Senior Design professional to define Growth Design and shape the complete... ...serve journey from signup to retention. You will work with... ...results. You’ll have access to leading LLMs and in‑house tools,... ..., or Berlin or fully remote if beyond commuting distance...Remote workSenior
- KatRisk is seeking a Head of Customer Success to own and scale our client success function.... ...leadership role drives satisfaction, retention, and growth across a portfolio of enterprise clients... ..., and mentor a growing CS team in a remote, startup-like environment. #J-18808-...Remote jobSenior
- Linktree is seeking a Senior Software Engineer for the Growth team to help millions of creators and businesses... ...focuses on activation, engagement, and retention across the product, data, and... ...improvements. The position supports flexible remote or hybrid work arrangements and...Remote jobSeniorFlexible hours
- ElevenLabs is hiring a Senior Customer Success leader to own onboarding, enablement, and growth across our platform, core speech models, and tools. You will advise customers... ...expansions, and cross-sell opportunities. This remote-first role covers Southern Europe and requires...Remote jobSenior
- UPS is seeking a Customer Success Supervisor to manage a high-volume portfolio across Missouri... ...cultivate client relationships, drive retention, identify upsell opportunities, and coordinate... ...3 days per week with flexibility for remote work, and may involve #J-18808-Ljbffr...Remote workSenior3 days per week
- Buynomics is seeking a Principal Customer Value Manager (m/f/d) to lead partnerships with multinational corporations and champion data-driven adoption... ...of our Virtual Customer platform. You will drive revenue growth with a customer-first mindset, coordinating with Sales,...Remote jobSenior
- HealthEdge seeks a Senior Customer Success Engineer (CSE) to own outcomes across customer accounts in health plans and healthcare technology services... ...integrity and trusted reporting for executives. In this remote US role, you will establish customer success plans, monitor...Remote jobSenior
- H1 is seeking a Principal Customer Success Manager to act as a strategic, trusted advisor to a portfolio... ...relationship end-to-end, partnering with senior stakeholders to drive adoption, value realization, retention, and growth across Clinical or Medical & Commercial product...Remote jobSenior
- Trunk Tools, a leading AI company for construction, is hiring a Senior Customer Success Manager. You will own a portfolio of accounts, ensuring customer success and ROI, while fostering executive-level relationships and collaboration with cross-functional teams. The role...Remote jobSenior
- ...growing SaaS startup is seeking a Customer Success Manager to manage client onboarding and retention. The ideal candidate will have... ...-solving abilities. You will lead discovery meetings, analyze customer... ...that offers flexibility for remote work and a competitive...Remote work
Titan Corporation
United States2 days ago - Latent is hiring a Senior Customer-Led Growth Manager for a hybrid role in New York City. The manager will be responsible for transforming customer successes into compelling marketing narratives that drive demand. This includes producing case studies, launching customer...Senior
- 84.51° in Chicago is seeking a Senior Client Success Manager to drive retention and growth for a portfolio across Media, Incentives, and Insights. You will lead a small team, coach associates, and cultivate senior relationships with Kroger stakeholders to address business...Senior
- Pearl Companies is hiring a Client Success Leader to own and scale our post-sale... ...that fuels our BD efforts. You’ll work remotely across the USA, managing a portfolio... ...strong relationships, and driving retention to support Pearl’s growth toward $100M ARR and beyond. #J-188...Remote job
- A leading insurance firm is seeking a Remote Customer Success Manager to drive customer satisfaction and growth. The successful candidate will build lasting relationships with clients and execute effective success plans. Applicants should have at least 3 years of experience...Remote job
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customer Success Lead: Growth & Retention (Remote). Be the first to apply!
Related searches
- customer service team manager New York, NY
- customer success coordinator New York, NY
- customer success lead New York, NY
- customer service coordinator New York, NY
- customer service team lead New York, NY
- customer experience lead New York, NY
- customer experience team leader New York, NY
- customer success team lead New York, NY
- senior network engineer remote New York, NY
- senior education consultant New York, NY