Service Operations Coordinator

Position Summary A Workspace Onsite IT Engineer Level 1 is an entry-level that offer support or technical services within the department. The primary responsibility of this role is to provide on-site support and assistance to end-users or employees within the organization, specifically related to their workspace or computing environment. Responsibilities Assist managers in day-to-day coordination and management of business operational activities. Monitor, control and manage business operations to meet customer expectations and company goals. Liaise between internal stakeholders and management to ensure smooth operations delivery. Ensure compliance with company standards and procedures. Build and maintain strong stakeholder relationship through regular meetings and communications. Evaluate current operational performance and provide strategic plan for improvements. Provide support to internal teams to achieve performance targets. Identify problems in operations process and resolve them in quickly and timely manner. Follow standard operating procedures for efficient business operations. Maintain clear and accurate operations documents/procedures for reference purposes. Other duties as assigned. Qualifications Bachelor s degree (or equivalent in education and experience) in an applicable discipline Basic MS Office Programs (Outlook, Word, PowerPoint) experience required. Advanced MS Excel experience required. Outstanding financial and analytical experience preferred. Extremely detail-oriented, excellent planning and execution skills with a proven ability to establish and meet impactful goals and objectives. Ability to problem solve. Computer skills and knowledge of hardware & software required. Proactive and resourceful. Ability to work effectively in a fast-paced environment. Independent judgment required to plan, prioritize and organize competing tasks or demands that may be deadline driven. Ability to develop and maintain meaningful business relationships with stakeholders. Experience in office management or an administrative role. Physical Requirements Prolonged periods sitting at a desk and working on computer. Occasional walking between facilities. Occasional lifting, pushing, pulling up to 15 lbs. #J-18808-Ljbffr Encore Technologies