Count Team Attendant

Casino Services Representative

Hard Rock Hotel & Casino Sioux City is an award-winning gaming destination with more than 675 slot machines, live table game action, first-class amenities, and heart-pounding entertainment. The property's Hard Rock Hotel is a AAA Four Diamond rated hotel; a distinction which only five percent of the more than 28,000 properties approved by AAA achieve. Complementing the hotel and casino are three bars and two restaurants including Fuel American Grill and Main + Abbey, a AAA Three Diamond rated restaurant. Putting the 'Rock' in 'Hard Rock', guests are invited to experience the legends of music by exploring Hard Rock's expansive memorabilia collection with iconic pieces from SLASH to Johnny Cash!

Job Summary

The Casino Services Representative is responsible for the collection and count of cash boxes from the gaming floor.

Essential Duties And Responsibilities

• Collects gaming device drop boxes from HRM machines, slot machines, table games, etc. while adhering to company's Internal Control Policies and Procedures as well as local and state regulations
• Records accurate count of each box in count system/sheet
• Prepares and maintains proper paperwork to support and reconcile all money and vouchers counted
• Utilizes count machines and coin rollers in accordance with guidelines
• Complies with all department and company policies, procedures, internal controls, and government regulations as well as maintains confidentiality where necessary
• Assists other Team Members in moving and safeguarding the box cart
• Performs other duties as assigned

Required Skills And Abilities

• Ability to read, write, and comprehend simple instructions, short correspondence, and memos
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
• Ability to define problems, collect data, establish facts and draw valid conclusions
• Knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Finance department
• Basic knowledge of Microsoft applications and ability to learn count room computer applications

Education And Experience

High school diploma or equivalent required. Prior cash handling experience and/or gaming background preferred. Must obtain valid gaming license, where applicable.

Physical Requirements & Working Conditions

The employee must be able to work in a fast-paced and stressful environment. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to lift, push, and pull up to 25lbs. The employee is sometimes required to work with other Team Members in moving the box cart with a maximum of 400lbs. The employee may be required to work long hours, including nights, weekends, and holidays. The noise level in the work environment is moderate to loud. The work environment may vary in levels of crowds, noise, and smoke. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.