Desktop Support Engineer, Mac and Windows (Jamf + Intune) | Onsite NYC
Gambit Technologies Inc.
Job Description
Desktop Support Engineer, Mac and Windows (Jamf + Intune) | Onsite NYC
\n \nNYC metro only. This role is onsite in Manhattan.
\nLooking for a Desktop Engineer who's supported both MAC and Windows Devices for a small sharp IT team.
\nTheir fleet is split right down the middle, half Mac and half Windows. So they need someone who's genuinely good on both. Not "I've used a Mac," but you've built policies in Jamf and managed devices in Intune.
\n \nWhat you'll do:
\n- \n
- Own tickets end to end, from first call to fix \n
- Support VIPs and the executive team, onsite and occasionally off-site \n
- Manage Macs in Jamf and Windows devices in Intune \n
- Handle AD security groups, Group Policy and software deployments \n
- Run day-to-day admin on MFA, O365, collaboration tools, video conferencing and Cisco VoIP phones \n
- Image, deploy and retire laptops and desktops through the hardware lifecycle \n
- Work with the security team on patching and endpoint standards \n
- Lead small projects that move the team forward \n
What you'll bring:
\n- \n
- 5+ years in desktop or end-user support \n
- Hands-on Jamf and Intune admin experience \n
- Active Directory and Group Policy \n
- Experience with SCCM, WSUS or similar desktop management tools \n
- Working knowledge of Azure, O365 and G-Suite \n
- Calm, clear communication with non-technical people, especially senior execs \n
Vacancy posted 3 days ago
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