Medical Billing and Collections Representative

Overview Join Our Team as a Medical Billing and Collections Rep! Are you a problem-solver with a passion for helping others? As a Medical Billing and Collections Representative, you'll play a key role in resolving patient accounts quickly and respectfully, offering payment solutions, and working with insurance companies. We’re looking for someone who’s customer-focused, assertive, and ready to take on challenges in a fast-paced environment. Ready to make an impact? Let’s get started! Position Summary As a Medical Billing and Collections Representative, you will play a crucial role in managing delinquent medical accounts and ensuring timely resolution. Your responsibilities will include helping patients with payment arrangements, addressing account disputes, and collaborating with insurance companies for re-billing. You will also perform skip tracing to locate missing payments. A professional, respectful demeanor is essential when interacting with patients and colleagues. Compensation Hourly Rate: $16.00 per hour + Eligible for up to a $3,500 monthly bonus based on performance. Work Hours Shift Options: 9:00 AM – 6:00 PM or 10:00 AM – 7:00 PM Position Requirements Manage and resolve overdue medical accounts. Assist patients with payment arrangements and disputes. Re-bill insurance companies as needed. Maintain accurate account records. Collaborate with billing teams and insurance companies. Qualifications Education: High school diploma / GED Experience: 1-2 years’ experience in call center/collections operations in a healthcare field. Knowledge of insurance verification and follow-up activities to get claims paid. Requirements Strong communication and organizational skills. Ability to work independently and meet goals. Experience with medical billing software is a plus. Previous collections or customer service experience preferred. Ability to handle over 100 calls per day. Bilingual in Spanish preferred. Benefits & Incentives Comprehensive Health Coverage: Medical, dental, and vision plans after 90 days of full-time employment. Life & Disability Insurance: Basic life/AD&D, short-term and long-term disability; optional voluntary plans available. 401(k) Plan: Eligible after 6 months of continuous service. Paid Time Off (PTO): Accrue PTO from day one. Flexible Benefits: Customize your benefits package to fit your needs. Work Environment Moderately fast-paced with general supervision. Some creativity and latitude are expected in the role. About ARStrat/GetixHealth Founded in 1992, ARStrat/GetixHealth has grown into a leading provider of healthcare revenue cycle management services, with offices across the United States and India. We work with healthcare organizations to optimize their financial performance, offering solutions that enhance efficiency and profitability. Our team of 1,800 dedicated professionals delivers exceptional patient care, compliance, and cutting-edge technology to help clients succeed. With a relentless commitment to patient satisfaction, we ensure that every step of the revenue cycle is streamlined and patient centered. Note: This job description outlines the primary duties and qualifications for the role. It is not intended to be an exhaustive list of responsibilities or working conditions. ARStrat is an equal employment opportunity employer and participates in E-Verify. #J-18808-Ljbffr