Solutions Engineer

Xendit is an enterprise payments platform powering complex financial operations across Southeast Asia and global markets. We provide a unified API layer combining payment processing, global payouts, localized FX, identity compliance, and fraud protection. As a trusted financial partner backed by top-tier global investors, Xendit processes high-throughput transaction flows for leading global platforms including Meta, Traveloka, ByteDance, Wise, and Grab, building resilient payment infrastructure to drive regional commerce forward. About The Job We are seeking a technically-minded, client-facing Solutions Engineer to join our regional/global go to market team. In this role, you will be the bridge between our enterprise clients and Xendit's product/engineering teams. You will partner directly with our Account Executives and Account Managers to drive the technical win in complex sales cycles. You will listen to client needs, architect payment solutions across Xendit's 7-market licensed infrastructure, and guide clients from initial technical discovery through to successful integration and launch. This is a technical role owning solution architecture, integration design and proofs of concept for enterprise clients. Minimum Qualifications Experience & Technical Background - 3+ years of experience in a client facing technical role, preferably in payments, fintech, or SaaS (e. g. , Solutions Engineer, Sales Engineer, Solutions Architect, Integration Consultant) - Bachelor's degree or higher in Computer Science, Computer Engineering, Information Systems or a closely related technical field - Hands-on with APIs, webhooks and SDKs; able to read and debug code and build working prototypes and proofs of concept - Familiarity with payment flows, acquiring, FX, and/or payouts is highly preferred - Experience working with regional/global enterprise clients is essential Core Competencies - Technical Fluency: You bridge the gap between business and engineering. You can whiteboard a solution architecture, troubleshoot API calls, and translate technical capabilities into business value.

- Client-Facing Presence: You are comfortable presenting to CTOs and lead engineers, handling objections with confidence, and building trust with technical stakeholders. - Problem-Solving Mindset: You don't just answer questions you uncover underlying needs and propose creative, compliant solutions across multiple jurisdictions. Attributes We Value - Builder Mentality: You thrive in "zero-to-one" environments and enjoy rolling up your sleeves to solve ambiguous problems. - Curiosity: You constantly ask "why" and dig deep to understand client businesses, not just their technical requirements. - Humility & Collaboration: You know that the best solutions come from teamwork internally with sales, product, and engineering, and externally with clients. Responsibilities Technical Pre-Sales Solution Design - Partner with the regional/global sales team to understand prospect needs and design tailored payment solutions leveraging Xendit's full product suite (acquiring, FX, payouts, stablecoin remittances). - Conduct technical discovery sessions with prospective clients (CTOs, Heads of Product, Lead Engineers) to map their infrastructure and identify integration requirements. - Architect solutions that address complex cross-border flows between regional/global and Southeast Asia, ensuring compliance and optimal commercial outcomes. - Deliver compelling product demonstrations and technical presentations to both technical and non-technical audiences. RFP / RFI Support & Technical Documentation - Lead the technical response for RFPs and RFIs from regional/global enterprise clients. - Prepare solution diagrams, integration guides, and technical proposal documents that clearly articulate Xendit's value proposition. - Collaborate with legal and compliance teams to address technical and regulatory questions during the sales cycle.