Logistics Billing Specialist

Logistics Billing Specialist

Integr8staff seeks a bilingual English/Spanish Logistics Customer Service Representative to manage freight orders, tracks port-to-warehouse drayage, and coordinates order fulfillment. Located near the Ports of Los Angeles and Long Beach, these professionals resolve shipping discrepancies, ensure 24/7 supply chain communication, and process client billing and logistics documentation.

Responsibilities of the Logistics Billing Specialist position:

• Owns the billing process end to end
• Enters shipper BOL data into system, creating D/Rs, and producing, printing, auditing, and troubleshooting customer invoices.
• Partners with Sales, IT, Pricing, Collections, and Customer Service to resolve billing issues.
• Enter and verify Shipper BOL data into database; rate shipments and check credit terms as freight bills are created
• Approve, post, and print all invoices; research and resolve billing issues through correction
• Scan, match, and file paperwork to the proper back-up bill in the imaging system (Synergize)
• Audit & validate the billing work of the offshore team. Work with Sales, Collections, IT & Pricing on invoice setup, rebills, customer inquiries, and rates.
• Assist Customer Service with quotes, pick-ups, and authorization request emails.
• Other duties as assigned

Requirements of the Logistics Billing Specialist position:

• High school diploma or equivalent are required
• Minimum 3 years related logistics, trucking, 3PL industry or billing experience and/or training. Or equivalent combination of education and experience
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Able to apply concepts of basic algebra and geometry.
• Bilingual English/ Spanish is preferred.
• Updated resume is required for consideration.
• Only local candidates will be considered - position does not offer relocation or visa sponsorship.