Sales & Revenue Coordinator

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture. About the Location Our property is a vibrant hub of culture, style and energy and includes our newly transformed restaurant which embodies iconic luxury boldly reimagined to capture the essence of Chicago through inspired food, drink, art and music. Four Seasons Hotel Chicago is honored to be ranked as one of Conde‑Nast Traveler Reader's Choice Top 50 Hotels in the World. We offer 345 elegant guest rooms and suites and a luxury spa. We are located steps away from the famed Magnificent Mile, glamorous North Michigan Avenue shopping and minutes from the city's business and financial center. Adorn Restaurant features globally inspired cuisine starring the bounty of the Midwest. Adorn Bar showcases craft cocktails and a wine list that sparks conversation, all with a lively, convivial vibe beckoning to be discovered. About the Role The Sales and Revenue Coordinator supports the Director of Sales, Assistant Director of Sales, Director of Revenue, and Commercial Director with reporting and administrative tasks related to Sales, Marketing, and Revenue throughout the hotel. The role has dual reporting to the Director of Sales and Director of Revenue. What You Will Do Compiling of reports for the Commercial Team: Daily: revenue pickup report, status change reporting, turndown reports, market production and history reports and reservations entered reports Weekly: Pace Reporting, group pickup meeting preparation, and pipeline report Monthly: group & travel industry month end reporting Annual: Territory reporting for goal setting Ad hoc report requests Assist DORM and CD in compiling presentation decks for monthly, weekly, and ad‑hoc meetings Group attrition reporting and attrition database management for supporting managers Complete daily sales administrative tasks such as setting up amenities, merging proposals/contracts/addendums, routing turnovers for confirmed business, sending Canary links, assigning leads, answering inquiry lines for the Commercial Department, and email coverage for Commercial Coordinators and ADOS when needed Send out site inspection forms and ensure showrooms and meeting space are ready for client viewing in partnership with the Hotel Operations Team Group definite turnover review to ensure accurate inventory management and controls Maintain all sales files according to established procedures and standards Golden Sales & Catering administrative duties such as compliance with corporate standards, entering events/group bookings, managing contract templates, and interface management Ensure accuracy of information in Golden Sales & Catering (Salesforce), edit and audit Golden related reports, and maintain up‑to‑date tools Cover the essential functions of revenue management in the absence of the DORM – run & update forecast report with input from CD, run and update yield strategy sheet with input from CD, monitor reservation pickup, update rate code yielding in PMS, ensure compression date monitoring is in place Assist with ad‑hoc projects in relation to corporate requests, Marketing Plan / budget seasons, pilot projects and revenue strategy initiatives Submits daily revenue information to STR for benchmark reporting Support on special projects assigned to the Commercial Team Proficiency with PMS (OPERA), Salesforce (Golden Sales & Catering), Excel, Microsoft Word, PowerPoint, TravelClick, STR, Ideas and other business analytic tools such as Adobe analytics, Power BI for reservations Qualifications Candidates must have valid work authorization for the U.S. Benefits of Working at Four Seasons Compensation: $25.82 – 27.32 per hour Energizing employee culture where you are encouraged to be your true self! Comprehensive learning and development programs to help you elevate your craft Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay 401(k) Retirement Plan including Employer Matching Program Inclusive and diverse employee engagement & recognition events all year‑round Exclusive discount and travel programs with Four Seasons Complimentary employee meals And so much more! Equal Opportunity & EEO Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the EEOC Information poster please visit: #J-18808-Ljbffr Four Seasons Hotels and Resorts