Salesforce Business Analyst

Job TitleBusiness AnalystRequirementsBusiness analyst experience (5+ years); Salesforce experience (3+ years); Experience in Microsoft applications including Word, Excel, Visio, and Outlook; Experience with state government projects; Experience working with databases and analyzing data to help formulate system or reporting requirements or test new functionality (required); Experience in Salesforce Object Query Language (SOQL); Experience with testing software and designing business systems; Bachelor’s or Master’s Degree in Computer Science, Information Systems, or another related field.ResponsibilitiesInclude but are not limited to the following:Gather, document, and analyze business needs and requirements;Translate high level business requirements into functional specifications for the IT organization and manage changes to such specifications;Provide detailed analysis of business processes and best practices;Assist with managing the day-to-day details of all tasks, including the plan, schedule, resources, scope, budget and risks;Complete cost/benefit analysis where required;Support and contribute to functional and user testing.